KANA SOFTWARE
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and government agencies. KANA offers three product lines: KANA Enterprise enables large businesses to unify agent and customer experiences across channels and integrates legacy business systems with a unique design-orchestrate-listen platform. LAGAN Enterprise is specifically design... ed around the challenging data management and integration requirements of the Public Sector, such as non-emergency (311) call center and social housing. KANA Express is the company's cloud-based offering providing integrated multi-channel customer service to mid-size businesses and government agencies. All three solutions unify the agent and customer experiences across multiple channels with capabilities including a unified agent desktop, integrated knowledge management, email management, live chat, web self-service, whitemail management, social media management, and extensive reporting and analytics.
KANA SOFTWARE
Industry:
Cloud Computing Developer Tools Enterprise Software Software
Founded:
1996-01-01
Address:
Santa Clara, California, United States
Country:
United States
Website Url:
http://www.kana.com
Total Employee:
251+
Status:
Active
Total Funding:
0
Technology used in webpage:
SPF SSL By Default LetsEncrypt Mobile Non Scaleable Content Microsoft Exchange Online Office 365 Mail Microsoft Azure DNS PHP 7 Amazon Route 53 Apache 2.4
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Current Employees Featured
Amy Rios Senior Human Resources Manager @ KANA Software
Senior Human Resources Manager
2008-01-01
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2012-07-10 | Ciboodle | Ciboodle acquired by KANA Software | N/A |
| 2012-04-24 | Trinicom | Trinicom acquired by KANA Software | N/A |
| 2011-04-05 | Overtone | Overtone acquired by KANA Software | N/A |
| 2010-11-04 | Lagan Technologies | Lagan Technologies acquired by KANA Software | N/A |
| 2004-01-01 | Hipbone | Hipbone acquired by KANA Software | N/A |
| 2001-04-11 | Broadbase | Broadbase acquired by KANA Software | 75.8 M USD |
| 2000-12-18 | Servicesoft Technologies | Servicesoft Technologies acquired by KANA Software | N/A |
| 2000-02-07 | Silknet | Silknet acquired by KANA Software | 4.2 B USD |
Investors List
Agility Capital
Agility Capital investment in Debt Financing - KANA Software
DN Capital
DN Capital investment in Seed Round - KANA Software
Official Site Inspections
http://www.kana.com
- Host name: 23.185.0.3
- IP address: 23.185.0.3
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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