KANA SOFTWARE
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and government agencies. KANA offers three product lines: KANA Enterprise enables large businesses to unify agent and customer experiences across channels and integrates legacy business systems with a unique design-orchestrate-listen platform. LAGAN Enterprise is specifically design... ed around the challenging data management and integration requirements of the Public Sector, such as non-emergency (311) call center and social housing. KANA Express is the company's cloud-based offering providing integrated multi-channel customer service to mid-size businesses and government agencies. All three solutions unify the agent and customer experiences across multiple channels with capabilities including a unified agent desktop, integrated knowledge management, email management, live chat, web self-service, whitemail management, social media management, and extensive reporting and analytics.
KANA SOFTWARE
Social Links:
Industry:
Cloud Computing Developer Tools Enterprise Software Software
Founded:
1996-01-01
Address:
Santa Clara, California, United States
Country:
United States
Website Url:
http://www.kana.com
Total Employee:
251+
Status:
Active
Email Addresses:
[email protected]
Total Funding:
0
Technology used in webpage:
SPF SSL By Default LetsEncrypt Mobile Non Scaleable Content Microsoft Exchange Online Office 365 Mail Microsoft Azure DNS PHP 7 Amazon Route 53 Apache 2.4
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Current Employees Featured
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2012-07-10 | Ciboodle | Ciboodle acquired by KANA Software | N/A |
| 2012-04-24 | Trinicom | Trinicom acquired by KANA Software | N/A |
| 2011-04-05 | Overtone | Overtone acquired by KANA Software | N/A |
| 2010-11-04 | Lagan Technologies | Lagan Technologies acquired by KANA Software | N/A |
| 2004-01-01 | Hipbone | Hipbone acquired by KANA Software | N/A |
| 2001-04-11 | Broadbase | Broadbase acquired by KANA Software | 75.8 M USD |
| 2000-12-18 | Servicesoft Technologies | Servicesoft Technologies acquired by KANA Software | N/A |
| 2000-02-07 | Silknet | Silknet acquired by KANA Software | 4.2 B USD |
Investors List
Agility Capital
Agility Capital investment in Debt Financing - KANA Software
DN Capital
DN Capital investment in Seed Round - KANA Software
Official Site Inspections
http://www.kana.com
- Host name: 23.185.0.3
- IP address: 23.185.0.3
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "KANA Software"
KANA Software - Crunchbase Company Profile
KANA Software, Inc. is a wholly owned subsidiary of Verint (NASDAQ: VRNT) and provides on-premises and cloud-based Customer Engagement Optimization (CEO) solutions to many of the Fortune 500, mid-market businesses and …See details»
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Kana Software, Inc. -- Company History
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KANA Software - LinkedIn
KANA understands the value of great Customer Service experiences. We provide on-premises and cloud solutions for large enterprises and mid-market organizations, and by unifying and maintaining ...See details»
KANA Software Inc - Technology Evaluation
KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA's award-winning …See details»
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Kana Software was founded in 1996. Where is Kana Software headquartered? Kana Software is headquartered in Santa Clara, CA. What is the size of Kana Software? Kana Software has 100 …See details»
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Apr 30, 2013 KANA Software, Inc., a global leader in customer service solutions used by more than 900 organizations worldwide, today announced KANA Enterprise, the industry's first end …See details»
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