KAYAKO
We help businesses get better at customer service. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences. When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a helpdesk that customers and staff loved to use. Skip forward to today. Customer service is more important than ever before. It h... as the power to delight, or disappoint; to make - or break - a business. And customer service teams are adapting. To be proactive, to be delightful. To create effortless, consistent, smooth experiences. To drive loyalty; to turn their customer service into a competitive advantage. But the software these teams use is holding them back. Kayako is here to change that, and help businesses get better at customer service.
KAYAKO
Industry:
CRM Customer Service Messaging Software
Founded:
2001-04-20
Address:
London, England, United Kingdom
Country:
United Kingdom
Website Url:
http://www.kayako.com
Total Employee:
101+
Status:
Active
Contact:
888-952-9256
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API LetsEncrypt Google Tag Manager Content Delivery Network Mobile Non Scaleable Content Nginx IPv6 ReCAPTCHA
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Current Employees Featured
Founder
Official Site Inspections
http://www.kayako.com Semrush global rank: 99.14 K Semrush visits lastest month: 1.01 M
- Host name: 141.193.213.10
- IP address: 141.193.213.10
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Kayako"
Adding and Managing User Organizations - Kayako Classic Support
Jun 24, 2019 You can build profiles of the organizations you deal with, which contains the organization addresses, contact numbers, e-mail addresses and associate SLA plans to them. …See details»
Editing or Deleting Notes for an Organization - Kayako Classic …
Oct 31, 2020 This article provides the process to edit or delete notes from an organization in Kayako. Information . When you add or create an organization in Kayako, you have the option …See details»
Updating users to new Organization – Kayako Support
Jun 25, 2019 Select Users, to display all users that belong to that organization. Select a user. The user profile page is displayed. Note: this must be done for each user. At the top right where the user's organization is displayed, hover …See details»
Adding Customers to an Organization Automatically - Kayako …
This would mean that whenever a user with that email domain registers at Kayako, he would automatically get added to the Organization. The settings can be found under Staff CP > …See details»
Assigning User Roles to Your Team and Customers - Kayako Support
Overview. In Kayako, each user account is assigned to a particular role with different permissions. Customer user accounts, for example, have only limited access to some Help Center features. …See details»
Welcome to your new Help Center! - EasyKits
Kayako has two main areas: - Help Center - you're here! Learn more about the Help Center here ... Some one in your organization is making your program look like a scam. I join the program and have not received even a confirmation I …See details»
Where can I find a list of all my customers or organizations?
The organization list is just beneath it: Each list has options so you can filter by whatever attributes you choose, making it easy and fast to find the people or companies you're looking …See details»
Kayako Support
Adding a Conversation, User, or Organization in Kayako Android Mobile App. Adding a Note to a Conversation in Kayako iOS Mobile App. Adding a Private Note to a Conversation in Kayako Android Mobile App. Kayako Mobile Apps …See details»
AI Help Desk and Customer Support …
Transform your customer support with Kayako. Automate repetitive tickets, free your agents for high-value tasks, and enhance efficiency. See it. Use it. Love it. Learn more now.See details»
Searching for Users and Organizations - Kayako Classic Support
Jun 24, 2019 In the staff control panel, Kayako Classic includes a search tool you can use to locate users or user organizations in your helpdesk. The advanced search feature allows you …See details»
Collaboration — Kayako
Kayako Collaborators, a specific user role, breaks down silos to bring your organization’s collective wisdom together in one place. Collaborators can come from any internal team, such …See details»
Managing customer organizations - Kayako Support
NOTE: To add organizations in Kayako, you will need an agent or administrator account with the 'Create and update users and organizations' permission. To create an organization manually: …See details»
Kayako - Features, Reviews & Pricing (January 2025) - SaaSworthy
4 days ago Kayako is a help desk software as well as a CRM software for keeping both internal team and customers happy. You can monitor customer conversation and queries over any …See details»
Grouping Your Staff (Agents) into Teams – Kayako Support
Jun 30, 2020 For example, you can use separate teams for your support agents and your sales reps, since they'll be responding to different types of conversations. In Kayako, once your …See details»
Kayako Reviews 2024: Details, Features, Pricing & Alternatives
Kayako is a comprehensive customer support platform that combines live chat, email, and social media interactions into a unified system, enhancing collaboration, response times, and …See details»
REST - UserOrganization – Kayako Classic Support
Jul 11, 2019 Overview This article provides details about the REST - UserOrganization API call that Kayako Classic uses, including its field types, arguments, and responses. GET …See details»
Kayako - Crunchbase Company Profile & Funding
Kayako HelpDesk: A helpdesk software that centralizes customer conversations, supports multiple channels, and includes features like shared inbox, custom views, tags, and …See details»
Where to Find a List of All Customers and Organizations
This article describes where to find the lists of all customers or organizations in Kayako. Information. You can find lists of all of your customers or organizations from the sidebar in the …See details»
The Future of SaaS Support: Adapt or Become Obsolete — Kayako
3 days ago New Kayako Features to Drive Efficiency: Kayako’s latest updates, such as Side Conversations, allow agents to seamlessly communicate with third-party stakeholders directly …See details»
Is My Organization Eligible For a Non-profit License?
The IRS Certificate which states that you have been exempted from Federal Income Tax as an organization described in section 501(c)(3) of the Internal Revenue Code. Other Countries: …See details»