KUSTOMER
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.
KUSTOMER
Industry:
CRM Customer Service Enterprise SaaS Small And Medium Businesses Software
Founded:
2015-08-14
Address:
New York, New York, United States
Country:
United States
Website Url:
http://www.kustomer.com
Total Employee:
101+
Status:
Active
Contact:
+1 212-497-1188
Total Funding:
173.5 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Google Tag Manager WordPress Content Delivery Network Wordpress Plugins Sitelinks Search Box
Similar Organizations
Current Advisors List
Board_member
2018-06-01
Board_member
Board_member
2018-06-01
Board_member
2015-09-01
Board_observer
2015-09-01
Board_observer
2015-09-01
Board_observer
2015-09-01
Current Employees Featured
Brad Birnbaum CEO & Founder @ Kustomer
CEO & Founder
2015-09-01
Jeremy Suriel CTO & Founder @ Kustomer
CTO & Founder
2015-09-01
Peter Johnson VP of Product @ Kustomer
VP of Product
2015-11-01
Amir Oren SVP, Finance @ Kustomer
SVP, Finance
2019-10-01
Donald Tucker Investor @ Kustomer
Investor
2018-12-01
Cameron Ackbury Head of the West @ Kustomer
Head of the West
2019-04-01
Pablo Pera Director Of Operations @ Kustomer
Director Of Operations
2020-01-01
Omar Pera Director of Product @ Kustomer
Director of Product
2020-05-01
Cameron Ackbury Head of the Commercial Segment @ Kustomer
Head of the Commercial Segment
2020-06-01
Vince Beese Head of Enterprise @ Kustomer
Head of Enterprise
2020-03-01
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2020-05-14 | Reply.ai | Reply.ai acquired by Kustomer | N/A |
Investors List
Coatue
Coatue investment in Series E - Kustomer
Battery Ventures
Battery Ventures investment in Series E - Kustomer
Tiger Global Management
Tiger Global Management investment in Series E - Kustomer
Battery Ventures
Battery Ventures investment in Series D - Kustomer
Tiger Global Management
Tiger Global Management investment in Series D - Kustomer
Redpoint
Redpoint investment in Series C - Kustomer
Canaan Partners
Canaan Partners investment in Series C - Kustomer
Social Leverage
Social Leverage investment in Series C - Kustomer
Battery Ventures
Battery Ventures investment in Series C - Kustomer
Cisco Investments
Cisco Investments investment in Series C - Kustomer
Newest Events participated
Official Site Inspections
http://www.kustomer.com Semrush global rank: 805.49 K Semrush visits lastest month: 48.47 K
- Host name: ec2-107-20-110-153.compute-1.amazonaws.com
- IP address: 107.20.110.153
- Location: Ashburn United States
- Latitude: 39.0481
- Longitude: -77.4728
- Metro Code: 511
- Timezone: America/New_York
- Postal: 20149
More informations about "Kustomer"
The AI-Powered Customer Service CRM Platform | Kustomer
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Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs …See details»
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Kustomer Platform Overview | Kustomer Help Center
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About Us | Kustomer
It's the Kustomer Krew that makes us truly unique. Perfecting customer experiences requires a diverse mix of talent and perspectives.See details»
Create, manage, and use Teams | Kustomer Help Center
You can use teams to group users together to match your organization's structure and responsibilities.See details»
Kustomer Help Center
Kustomer integrations Connect Kustomer to a variety of services that let you better support customers. Use business rules Create business rules to help you manage common …See details»
Get access - Kustomer Apps Platform
If you'd like to create a private app to install for your organization, develop and test apps using a sandbox account before you register the app to your Kustomer organization. You can contact …See details»
Glossary - developer.kustomer.com
An organization can create and register private apps to build on their existing Kustomer platform with custom integrations and configurations. See Get access to learn more about access …See details»
Custom Reporting: A Basic Understanding
Kustomer reporting is an extremely useful tool to retrieve metrics on things such as; agent performance, an organization’s activity, satisfaction data, and Service Level Agreements. …See details»
Login - Kustomer Inc Partner Center
Our Partner Success team is here to help you with an entire organization of industry, product and marketing experts that can help you grow your business. Find marketing resources to …See details»
Best Practice Tips for Kustomer Admins
Building, customizing, and maintaining the Kustomer application is an important part of any successful company. Learning how to structure a team and tackle the challenges associated …See details»
App content guidelines - Kustomer Apps Platform
When you register an app to an organization, the app appears in the Kustomer App Directory. The app directory listing describes what the app does and the benefits to installing it. After a user …See details»
How to Use Kustomer: A Comprehensive Guide - get Guru
Aug 16, 2024 Learn how to use Kustomer with this comprehensive guide. Explore its features, best practices, and how it integrates with Guru to solve modern workplace challenges.See details»
Customer Service CRM | Minimize Costs and Operationalize CX
Custom objects and attributes in Kustomer track information unique to your organization on customers, conversations, and more. Kustomer ensures data and context is structured in a …See details»
Kustomer Help Center
Kustomer Help Center ... HomepageSee details»
Kustomer Review: Features, Use Cases, Pricing, Alternatives
Additionally, Kustomer offers customizable workflows and reporting tools that help organizations optimize their service strategies. With features like self-service options for customers and …See details»
Kustomer redesign: What's new and updated | Kustomer Help Center
Consolidated help content Updates to the reply editor Visual updates to our interface Message bubbles Settings pane Tables New channel icons What's changing post-October 30th? When …See details»
Facebook to Buy Kustomer, Startup Valued at $1 Billion
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