KUSTOMER
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.
KUSTOMER
Industry:
CRM Customer Service Enterprise SaaS Small And Medium Businesses Software
Founded:
2015-08-14
Address:
New York, New York, United States
Country:
United States
Website Url:
http://www.kustomer.com
Total Employee:
101+
Status:
Active
Contact:
+1 212-497-1188
Email Addresses:
[email protected]
Total Funding:
173.5 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Google Tag Manager WordPress Content Delivery Network Wordpress Plugins Sitelinks Search Box
Similar Organizations
Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2020-05-14 | Reply.ai | Reply.ai acquired by Kustomer | N/A |
Investors List
Coatue
Coatue investment in Series E - Kustomer
Battery Ventures
Battery Ventures investment in Series E - Kustomer
Tiger Global Management
Tiger Global Management investment in Series E - Kustomer
Battery Ventures
Battery Ventures investment in Series D - Kustomer
Tiger Global Management
Tiger Global Management investment in Series D - Kustomer
Redpoint
Redpoint investment in Series C - Kustomer
Canaan Partners
Canaan Partners investment in Series C - Kustomer
Social Leverage
Social Leverage investment in Series C - Kustomer
Battery Ventures
Battery Ventures investment in Series C - Kustomer
Cisco Investments
Cisco Investments investment in Series C - Kustomer
Newest Events participated
Official Site Inspections
http://www.kustomer.com Semrush global rank: 805.49 K Semrush visits lastest month: 48.47 K
- Host name: ec2-107-20-110-153.compute-1.amazonaws.com
- IP address: 107.20.110.153
- Location: Ashburn United States
- Latitude: 39.0481
- Longitude: -77.4728
- Metro Code: 511
- Timezone: America/New_York
- Postal: 20149
More informations about "Kustomer"
Localize your support organization | Kustomer Help Center
Kustomer has many features that allow you to easily detect respond and provide self-help resources to a multilingual customer audience. Localize your support organization | Kustomer …See details»
The AI-Powered Customer Service CRM Platform | Kustomer
With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Why Kustomer; ... Track the …See details»
Kustomer - Crunchbase Company Profile & Funding
Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business …See details»
Create and manage multiple brands | Kustomer Help Center
Multi-brand features allow you to customize the style, content, and customer experience for each brand under your Kustomer organization.See details»
Our Customers | Kustomer Success Stories
Product. AI Products. AI Agents for Customers Reduce support queries by 45%; AI Agents for Reps Boost agent efficiency by 65%; Platform. CRM; AI Agent Studio; Omnichannel; Workflows; Security; Integrations; Use Cases. Self …See details»
Kustomer Help Center
Kustomer Help Center ... HomepageSee details»
Request a Live Demo - Kustomer
Product. AI Products. AI Agents for Customers Reduce support queries by 45%; AI Agents for Reps Boost agent efficiency by 65%; Platform. CRM; AI Agent Studio; Omnichannel; Workflows; Security; Integrations; Use Cases. Self …See details»
Custom Reporting: A Basic Understanding
Kustomer reporting is an extremely useful tool to retrieve metrics on things such as; agent performance, an organization’s activity, satisfaction data, and Service Level Agreements. …See details»
Using Standard Reports as a Service Leader
A focus point for ensuring a great client experience is both understanding and improving upon key performance indicators within your organization. Some of these metrics may be more or less …See details»
Login - Kustomer Inc Partner Center
Our Partner Success team is here to help you with an entire organization of industry, product and marketing experts that can help you grow your business. Find marketing resources to …See details»
Guides | The Juice - Kustomer
Guides dedicated to helping your organization improve their customer experience. EndBadService Newsletter Blog Research Guides Go to Kustomer ... @ 2024 Kustomer 830 Morris Turnpike, …See details»
Install and manage apps from the Kustomer App Directory
Use the Kustomer App Directory to discover and install apps with external services and platforms to extend Kustomer for your organization.See details»
How to Use Kustomer: A Comprehensive Guide - get Guru
Aug 16, 2024 Kustomer is designed for businesses of all sizes that need to manage high volumes of customer inquiries without compromising on service quality. It's particularly well …See details»
Trust Center - Kustomer
Feb 7, 2024 At Kustomer, we believe trust from our customers is paramount. We recognize the importance of providing a top performing application that is continuously available, while …See details»
Create, manage, and use Teams | Kustomer Help Center
You can use teams to group users together to match your organization's structure and responsibilities.See details»
Resources - Kustomer
Kustomer Launches AI Agents for Voice to Provide Seamless, Personalized Phone Support. Kustomer's AI Voice tool is AI-powered conversational assistance, going beyond IVR or text-to …See details»
Say Hello to the Kustomer Brand Evolution | The Juice
Since Kustomer's inception in 2015, the world of customer service has undergone significant evolution and transformation. Our mission is to create zero-effort, exceptional customer …See details»
Introducing AI Agents - kustomer.com
Oct 29, 2024 An extension of your Customer Experience organization . Kustomer’s AI Agents are crafted to tackle various roles in your customer service team, from self-service support to …See details»
Why Kustomer | Kustomer
At Kustomer, we believe in a different approach: the synergy of data, AI agents, and humans to transform customer service. Fuel Your AI with the Right Data. Kustomer’s CRM transforms …See details»
The Future of Customer Service: One Unified Platform for Everything
Dec 4, 2024 Here’s where it gets even better: unification isn’t just about efficiency—it’s a financial game-changer. When businesses rely on fragmented systems, the true cost goes far …See details»