MATTERSIGHT

mattersight-logo

Mattersight is a provider of enterprise analytics focused on customer and employee interactions and behaviors. Their Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. It helps premier brands have better conversations with their customers through enterprise-grad... e SaaS solutions for contact centers. Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.

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MATTERSIGHT

Social Links:

Industry:
Analytics Cloud Computing Information Technology SaaS Software

Founded:
1994-01-01

Address:
Chicago, Illinois, United States

Country:
United States

Website Url:
http://www.mattersight.com

Total Employee:
101+

Status:
Active

Contact:
512-391-7700

Total Funding:
86 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Domain Not Resolving Microsoft Exchange Online Office 365 Mail Microsoft Azure DNS WP Engine


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Current Advisors List

philip-dur_image

Philip Dur Member of the Board of Directors @ Mattersight
Board_member

Current Employees Featured

not_available_image

Christine Carsen
Christine Carsen General Counsel and Corporate Secretary @ Mattersight
General Counsel and Corporate Secretary

not_available_image

Chris Danson
Chris Danson EVP of Delivery @ Mattersight
EVP of Delivery

not_available_image

Richard Dresden
Richard Dresden EVP of Sales @ Mattersight
EVP of Sales
2014-01-01

Founder


not_available_image

Kelly Conway

Stock Details


Company's stock symbol is NASDAQ:MATR

Investors List

herculescapital_image

Hercules Capital

Hercules Capital investment in Post-IPO Debt - Mattersight

partners-for-growth_image

Partners for Growth

Partners for Growth investment in Post-IPO Debt - Mattersight

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TCV

TCV investment in Venture Round - Mattersight

Official Site Inspections

http://www.mattersight.com

  • Host name: mattersight.com
  • IP address: 74.112.245.227
  • Location: Minneapolis United States
  • Latitude: 45.0646
  • Longitude: -93.3836
  • Metro Code: 613
  • Timezone: America/Chicago
  • Postal: 55428

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More informations about "Mattersight"

Mattersight Corporation - Wikipedia

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Apr 26, 2018 · Mattersight is a leading provider of cloud-based analytics for customer service organizations. This acquisition further enhances NICE’s offering and customer base.See details»

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Mar 22, 2017 · According to Mattersight, the following are the personalities identified by PCM and the keys to communicating with workers in each category: Organizer — This worker is logical, …See details»

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