MEDALLIA
Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things, or IoT, interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. The company was founded in 2001 and is headquartered in San Francisco, California.
MEDALLIA
Industry:
Analytics Customer Service Enterprise Software SaaS Text Analytics
Founded:
2001-01-01
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.medallia.com
Total Employee:
1001+
Status:
Active
Contact:
(650)321-3000
Total Funding:
325 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Content Delivery Network Domain Not Resolving Mobile Non Scaleable Content IPv6 Google Maps ReCAPTCHA YouTube
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Current Advisors List
Board_member
Board_member
2018-08-01
Board_member
2018-08-01
Board_member
Board_member
2011-08-01
Board_member
2015-06-01
Board_member
2015-06-01
Board_member
2019-04-01
Current Employees Featured
Leslie Stretch President and Chief Executive Officer @ Medallia
President and Chief Executive Officer
2018-08-01
Borge Hald Co-founder & Chief Strategy Officer @ Medallia
Co-founder & Chief Strategy Officer
2018-08-01
Mikael Ottosson EVP & Chief Technical Officer @ Medallia
EVP & Chief Technical Officer
2018-12-01
Sophie Chesters SVP & Chief Marketing Officer @ Medallia
SVP & Chief Marketing Officer
2017-08-01
Roxanne Oulman EVP & Chief Financial Officer @ Medallia
EVP & Chief Financial Officer
2018-12-01
Daniel Brousseau Senior Director, Solutions Principal - Financial Services @ Medallia
Senior Director, Solutions Principal - Financial Services
2021-05-01
Scott Roth SVP, Global Customer Success at Medallia (NYSE: MDLA) @ Medallia
SVP, Global Customer Success at Medallia (NYSE: MDLA)
2020-06-01
Kartik Gupta Staff Technical Program Manager @ Medallia
Staff Technical Program Manager
2020-05-01
Jimmy Duan EVP & Chief Customer Officer @ Medallia
EVP & Chief Customer Officer
2019-02-01
Josh Atkins Director of Sales, Enterprise @ Medallia
Director of Sales, Enterprise
2018-04-01
Founder
Stock Details
Acquisitions List
Date | Company | Article | Price |
---|---|---|---|
2022-07-11 | Mindful | Mindful acquired by Medallia | N/A |
2022-04-21 | CX Team | CX Team acquired by Medallia | N/A |
2022-01-20 | Thunderhead | Thunderhead acquired by Medallia | N/A |
2021-11-23 | Fields Research | Fields Research acquired by Medallia | N/A |
2021-03-04 | Decibel | Decibel acquired by Medallia | 160 M USD |
2020-09-14 | Sense360 | Sense360 acquired by Medallia | 44 M USD |
2020-09-03 | Stella Connect | Stella Connect acquired by Medallia | 100 M USD |
2020-04-22 | Voci Technologies | Voci Technologies acquired by Medallia | 59 M USD |
2020-02-06 | LivingLens | LivingLens acquired by Medallia | 26 M USD |
2020-01-13 | Promoter.io | Promoter.io acquired by Medallia | N/A |
Investors List
Wasatch Advisors
Wasatch Advisors investment in Series F - Medallia
RGM Capital
RGM Capital investment in Series F - Medallia
Sequoia Capital
Sequoia Capital investment in Series F - Medallia
Employee Stock Option Fund
Employee Stock Option Fund investment in Secondary Market - Medallia
Sequoia Capital
Sequoia Capital investment in Series E - Medallia
Sequoia Capital
Sequoia Capital investment in Series D - Medallia
Sequoia Capital
Sequoia Capital investment in Series C - Medallia
Sequoia Capital
Sequoia Capital investment in Series B - Medallia
Sequoia Capital
Sequoia Capital investment in Series A - Medallia
Newest Events participated
Key Employee Changes
Date | New article |
---|---|
2021-07-15 | Medallia Appoints Bill Staikos as Senior Vice President of Industry Solutions |
Official Site Inspections
http://www.medallia.com Semrush global rank: 1.05 K Semrush visits lastest month: 125.32 M
- Host name: server-52-85-132-26.iad50.r.cloudfront.net
- IP address: 52.85.132.26
- Location: Seattle United States
- Latitude: 47.6348
- Longitude: -122.3451
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98109

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