NOVELVOX
NovelVox is an AI-enabled contact center solution provider. Since its inception, the company has been into creating contact center solutions to improve customer experience and agent performance. For the last 13 years, the company has always come up with integrated and advanced solutions including Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboards, CTI Connectors, Chatbot (Infibot), omnichannel solutions for Cisco, Avaya, Genesys, and Amazon Connect. The company serves busines... ses of all sizes, ranging from Enterprise Organizations to more dynamic customer-centric companies. NovelVox provides ready integrations with 75+ 3rd party applications including CRM, ticketing software, bespoke applications, internal database or your legacy systems like Epic, Salesforce, Service Now, Microsoft Dynamics, Jack Henry, Symitar, Cerner, Zendesk, Tibco, Oracle, Citrix, Siebel, FIS, SAP, Fiserv, etc. The products are aligned with industry-specific needs and offer solutions for healthcare, banking, insurance, credit union, and many more. The company has done over 200 deployments in India, UK, USA, KSA & UAE and it has clients in 20 plus countries.
NOVELVOX
Industry:
Software
Founded:
2008-10-01
Address:
Roswell, Georgia, United States
Country:
United States
Website Url:
http://www.novelvox.com
Total Employee:
101+
Status:
Active
Contact:
(+1) 8885448081
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Google Universal Analytics
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Current Employees Featured
Founder
Official Site Inspections
http://www.novelvox.com Semrush global rank: 3.38 M Semrush visits lastest month: 4.67 K
- Host name: 93.127.218.124
- IP address: 93.127.218.124
- Location: Frankfurt am Main Germany
- Latitude: 50.1188
- Longitude: 8.6843
- Timezone: Europe/Berlin
- Postal: 60313
More informations about "NovelVox"
Novelvox
Empower your agents with the most trusted Contact Center Software Solutions for Cisco, Avaya & Genesys and enable them to deliver personalized services.See details»
About NovelVox - Our Mission and Values
We are a CMMI Level-3 certified CX player offering matchless solutions to contact centers worldwide. As a leader in the CX space, we emphasize rebuilding the agent-customer experience with a platform empowering agents to assist …See details»
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New Delhi [India], January 19: Novelvox, the market leader in advanced solutions for contact centers, announced its accreditation with Capability Maturity Model Integration (CMMI) Level 3 status, in recognition of its outstanding services …See details»
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Read the latest, in-depth NovelVox reviews from real users verified by Gartner Peer Insights, and choose your business software with confidence.See details»
Amit Gandhi | CEO - NovelVox | Forbes Business Council
NovelVox is an AI-enabled contact center solution provider. Since its inception, the company has been creating practical contact center solutions that improve customer experience and...See details»
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NovelVox has 5 employees across 5 locations. See insights on NovelVox including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft.See details»
NovelVox | LinkedIn
NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower...See details»
NovelVox, The Popular CX Player, is Now CMMI Level 3 Accredited …
New Delhi [India], January 19: Novelvox, the market leader in advanced solutions for contact centers, announced its accreditation with Capability Maturity Model Integration (CMMI) Level 3 …See details»
What is Novelvox? Company Culture, Mission, Values
NovelVox is now officially Great Place to Work-Certified by Great Place to Work® Institute (India). It is a validation of persistent effort by the best employees who build a great culture.See details»
Novelvox Reviews: What Is It Like to Work At Novelvox?
Jul 4, 2024 · Novelvox has an overall rating of 3.9 out of 5, based on over 119 reviews left anonymously by employees. 74% of employees would recommend working at Novelvox to a …See details»
Stay up to date about our News, Events & Achievements - NovelVox
Visit NovelVox’s Newsroom section to know the latest insights about how and where NovelVox is leading the Customer service industry. Click here to know more about us.See details»
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Oct 17, 2023 · AmbitionBox has 49 Novelvox reviews submitted by Novelvox employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if …See details»
Novelvox Reviews - Glassdoor
Novelvox has an overall rating of 3.9 out of 5, based on over 121 reviews left anonymously by employees. 77% of employees would recommend working at Novelvox to a friend and 77% …See details»
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May 11, 2023 · NovelVox is known for its innovative solutions that help contact centers improve their efficiency and customer experience. Their Agent Desktop and Wallboard solutions are …See details»