OBSERVE.AI
Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint. Observe.AI is t... rusted by hundreds of customers and partners, including Resmed, Pearson, 23andMe, Accolade, Group 1 Automotive, and Southeast Trans. Backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures and Nexus Ventures, Observe.AI is headquartered in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
OBSERVE.AI
Industry:
Artificial Intelligence Machine Learning Natural Language Processing SaaS Speech Recognition
Founded:
2017-07-19
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.observe.ai
Total Employee:
101+
Status:
Active
Contact:
+1 628 238 5683
Total Funding:
214.02 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics
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Current Advisors List
Board_member
2020-09-01
Board_member
2018-01-01
Board_member
2019-12-13
Board_observer
Advisor
Board_member
Board_observer
2020-09-01
Advisor
Current Employees Featured
Swapnil Jain CoFounder and CEO @ Observe.AI
CoFounder and CEO
2017-07-01
Jithendra Vepa Chief Scientist @ Observe.AI
Chief Scientist
2018-09-01
Akash Singh CTO and Co-Founder @ Observe.AI
CTO and Co-Founder
2017-05-01
Jason Turpin VP of Product @ Observe.AI
VP of Product
2019-04-01
Meher Vamsi Senior Machine Learning Engineer @ Observe.AI
Senior Machine Learning Engineer
2021-04-01
Prem Sharma Senior Software Engineer @ Observe.AI
Senior Software Engineer
2020-12-01
Hila Segal VP of Product Marketing @ Observe.AI
VP of Product Marketing
2022-01-15
Hila Segal VP of Product Marketing @ Observe.AI
VP of Product Marketing
Jon Heaps Vice President Channels @ Observe.AI
Vice President Channels
2021-02-01
Brandee Sanders Vice President Demand Generation @ Observe.AI
Vice President Demand Generation
2022-02-01
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2021-08-31 | ScopeAI | ScopeAI acquired by Observe.AI | N/A |
Investors List
Next47
Next47 investment in Series C - Observe.AI
Emergent Ventures
Emergent Ventures investment in Series C - Observe.AI
SoftBank Vision Fund
SoftBank Vision Fund investment in Series C - Observe.AI
Scale Venture Partners
Scale Venture Partners investment in Series C - Observe.AI
Steadview Capital
Steadview Capital investment in Series C - Observe.AI
Nexus Venture Partners
Nexus Venture Partners investment in Series C - Observe.AI
Menlo Ventures
Menlo Ventures investment in Series C - Observe.AI
Zoom
Zoom investment in Series C - Observe.AI
NGP Capital
NGP Capital investment in Series C - Observe.AI
Bossanova Investimentos
Bossanova Investimentos investment in Series B - Observe.AI
Newest Events participated
Official Site Inspections
http://www.observe.ai Semrush global rank: 810.71 K Semrush visits lastest month: 47.99 K
- Host name: aacb0a264e514dd48.awsglobalaccelerator.com
- IP address: 75.2.70.75
- Location: Seattle United States
- Latitude: 47.54
- Longitude: -122.3032
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98108
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