OBSERVE.AI

observeai-logo

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint. Observe.AI is t... rusted by hundreds of customers and partners, including Resmed, Pearson, 23andMe, Accolade, Group 1 Automotive, and Southeast Trans. Backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures and Nexus Ventures, Observe.AI is headquartered in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

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OBSERVE.AI

Social Links:

Industry:
Artificial Intelligence Machine Learning Natural Language Processing SaaS Speech Recognition

Founded:
2017-07-19

Address:
San Francisco, California, United States

Country:
United States

Website Url:
http://www.observe.ai

Total Employee:
101+

Status:
Active

Contact:
+1 628 238 5683

Email Addresses:
[email protected]

Total Funding:
214.02 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics


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Current Advisors List

steve-sloane_image

Steve Sloane Board Member @ Observe.AI
Board_member
2020-09-01

jishnu-bhattacharjee_image

Jishnu Bhattacharjee Board Member @ Observe.AI
Board_member
2018-01-01

andy-vitus_image

Andy Vitus Board Member @ Observe.AI
Board_member
2019-12-13

ankur-jain_image

Ankur Jain Board Observer @ Observe.AI
Board_observer

andy-vitus_image

Andy Vitus Advisor @ Observe.AI
Advisor

ram-gupta_image

Ram Gupta Board Member @ Observe.AI
Board_member

upal-basu_image

Upal Basu Board Observer @ Observe.AI
Board_observer
2020-09-01

steve-sloane_image

Steve Sloane Advisor @ Observe.AI
Advisor

Current Employees Featured

swapnil-jain_image

Swapnil Jain
Swapnil Jain CoFounder and CEO @ Observe.AI
CoFounder and CEO
2017-07-01

jithendra-vepa_image

Jithendra Vepa
Jithendra Vepa Chief Scientist @ Observe.AI
Chief Scientist
2018-09-01

akash-singh_image

Akash Singh
Akash Singh CTO and Co-Founder @ Observe.AI
CTO and Co-Founder
2017-05-01

jason-turpin_image

Jason Turpin
Jason Turpin VP of Product @ Observe.AI
VP of Product
2019-04-01

meher-vamsi_image

Meher Vamsi
Meher Vamsi Senior Machine Learning Engineer @ Observe.AI
Senior Machine Learning Engineer
2021-04-01

prem-sharma_image

Prem Sharma
Prem Sharma Senior Software Engineer @ Observe.AI
Senior Software Engineer
2020-12-01

not_available_image

Hila Segal
Hila Segal VP of Product Marketing @ Observe.AI
VP of Product Marketing
2022-01-15

not_available_image

Hila Segal
Hila Segal VP of Product Marketing @ Observe.AI
VP of Product Marketing

jon-heaps_image

Jon Heaps
Jon Heaps Vice President Channels @ Observe.AI
Vice President Channels
2021-02-01

brandee-sanders_image

Brandee Sanders
Brandee Sanders Vice President Demand Generation @ Observe.AI
Vice President Demand Generation
2022-02-01

Founder


akash-singh_image

Akash Singh

sharath-keshava-narayana_image

Sharath Keshava Narayana

swapnil-jain_image

Swapnil Jain

Acquisitions List

Date Company Article Price
2021-08-31 ScopeAI ScopeAI acquired by Observe.AI N/A

Investors List

next47_image

Next47

Next47 investment in Series C - Observe.AI

emergent-ventures_image

Emergent Ventures

Emergent Ventures investment in Series C - Observe.AI

softbank-vision-fund_image

SoftBank Vision Fund

SoftBank Vision Fund investment in Series C - Observe.AI

scale-venture-partners_image

Scale Venture Partners

Scale Venture Partners investment in Series C - Observe.AI

steadview-capital_image

Steadview Capital

Steadview Capital investment in Series C - Observe.AI

nexus-venture-partners_image

Nexus Venture Partners

Nexus Venture Partners investment in Series C - Observe.AI

menlo-ventures_image

Menlo Ventures

Menlo Ventures investment in Series C - Observe.AI

zoom-video-communications_image

Zoom

Zoom investment in Series C - Observe.AI

nokia-growth-partners_image

NGP Capital

NGP Capital investment in Series C - Observe.AI

bossanova-investimentos_image

Bossanova Investimentos

Bossanova Investimentos investment in Series B - Observe.AI

Newest Events participated

y-combinator-winter-2018-demo-day_event_image Participated in Y Combinator Winter 2018 Demo Day on 2018-03-19 as exhibitor

Official Site Inspections

http://www.observe.ai Semrush global rank: 810.71 K Semrush visits lastest month: 47.99 K

  • Host name: aacb0a264e514dd48.awsglobalaccelerator.com
  • IP address: 75.2.70.75
  • Location: Seattle United States
  • Latitude: 47.54
  • Longitude: -122.3032
  • Metro Code: 819
  • Timezone: America/Los_Angeles
  • Postal: 98108

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