OTRS
The OTRS Group is the vendor and world's leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, OTRS ITSM. The OTRS software is available in 32 languages and used by over 110,000 corporate groups worldwide. The company grew out of the community project OTRS.org (http://www.otrs.org). Founded in Germany in 2003, OTRS Group has offices in Europe and Latin America, as well as its North America headquarters in Cupertino, Cal... ifornia. OTRS enterprise support includes process design, application support, implementation, integration, customization, training, and OTRS managed services. The OTRS Help Desk software supports efficient and intuitive logging, processing, and communicating of incidents & service requests by customers and service staff. The OTRS ITSM software provides the first open source ITIL V3-compatible enterprise IT service management (ITSM) software. For more information on OTRS products and services, or to become a software contributor or development sponsor, please visit www.otrs.com.
OTRS
Industry:
Consulting Customer Service Cyber Security Information And Communications Technology (ICT) Information Technology IT Management Open Source Software
Founded:
2003-01-01
Address:
Oberursel, Hessen, Germany
Country:
Germany
Website Url:
http://www.otrs.com
Total Employee:
51+
Status:
Active
Contact:
+49 6172 681988
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Apple Mobile Web Clips Icon WordPress Font Awesome Domain Not Resolving Apache Wordpress Plugins Mobile Non Scaleable Content Sitelinks Search Box
Similar Organizations
ByteHub Embedded
Open source embedded devices, Robotics and IoT
Percona
The Percona Platform provides a unified experience to monitor, manage, secure, and optimize open database environments
Current Employees Featured
Founder
Stock Details
Newest Events participated
Official Site Inspections
http://www.otrs.com Semrush global rank: 475.64 K Semrush visits lastest month: 107.29 K
- Host name: dedi3835.your-server.de
- IP address: 78.47.161.230
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "OTRS"
OTRS | Software Solutions for Customer Service, ITSM, ISMS and …
Simplify customer service and support operations with OTRS. Our platform offers customizable solutions for a wide range of business units, from IT to HR. With features like ticket …See details»
Official Site of the OTRS Group
Oct 31, 2024 Our product, OTRS, is established worldwide as a proven and stable solution for process and communication management.Additionally, the company itself has undergone rapid growth. As the manufacturer of the …See details»
Service management solution. Flexible & customizable | OTRS
OTRS is a service management solution that includes a ticket system, process automation, configuration management database and so much more.You optimize your customer …See details»
OTRS Features | Ticketing, Processes, Communication
OTRS is packed with features, creating a customized software solution for your process-driven organization. See all OTRS features. ... Previously known as Feature Add-ons, these …See details»
OTRS Administration Manual - OTRS Academy
Oct 8, 2024 This work is copyrighted by OTRS AG (https://otrs.com), Zimmersmühlenweg 11, 61440 Oberursel, Germany. Contents Introduction Getting Started Become OTRS Expert …See details»
About the OTRS Group
At OTRS Group, we have always regarded constant change as an opportunity for growth and development. Like all companies, we react much faster to change today than we did just a few years ago. For us, this means being able to adapt …See details»
OTRS - Crunchbase Company Profile & Funding
The OTRS Group is the vendor and world's leading provider of the open source help desk software, OTRS Help Desk, and the open source IT Service Management (ITSM) software, …See details»
OTRS - Wikipedia
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal.In the agent portal, teams …See details»
Mission and Goals of the OTRS Group
OTRS is like DNA for companies, supporting the natural evolution of their processes. What. What? We offer our customers a Solution-as-a-Service. To us, this means that they are able to …See details»
Customers ↔ Groups - OTRS Academy
Oct 8, 2024 Your organization grows, and it’s not practical at some point to assign permissions to individual users, you need to assign the permissions to all customer users of a customer. OTRS allows you to assign group permissions …See details»
OTRS Software Solutions
OTRS offers ready-to-use solutions as well as customizable software for all of your service management needs. Easily manage inquiries, requirements, tasks and assets. ... With OTRS Group we have real experts on our side, supporting …See details»
OTRS Academy official website
The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.See details»
Ready to Run: OTRS for HR Management
Cupertino, CA, May 12, 2022 – OTRS Group is now launching a pre-configured version of OTRS for HR Management: it’s a software solution that enables HR managers to structure, digitize …See details»
OTRS FAQs | Answer your questions about OTRS.
OTRS is a service management solution. It structures the communication processes for companies and optimizes service management tasks. OTRS is industry-independent and can …See details»
GitHub - OTRS/otrs: ((OTRS)) Community Edition is one of the …
We offer best professional support from the OTRS team, reliable OTRS security and regular free updates as well as an exclusive set of additional Business Features that you can flexibly …See details»
OTRS Group Management Team
The OTRS Group IT security team focuses on ensuring the confidentiality, integrity and availability of information within their area of responsibility and working in partnership with cyber defense …See details»
Home - ((OTRS)) Community Edition
In January 2021, the development and support of ((OTRS)) Community Edition has been discontinued by the original creator, OTRS AG. On this website, you will find new releases of …See details»
OTRS Trainings - OTRS Academy
Welcome to the academy area of the OTRS AG with courses and videos. Watch training videos anytime and anywhere you want. Trainings On-Demand Trainings Public Trainings OTRS 8 …See details»
OTRS 8 becomes OTRS: Name change ushers in rolling release
Nov 27, 2023 OTRS now available in 48 languages; Cupertino, CA, November 27, 2023 – OTRS topples the version numbers: The service management suite OTRS developed by OTRS AG is …See details»
Where history ends, our future begins. The history of OTRS.
OTRS Group stands, not only for modern, intelligent and user-friendly software, but also for innovative thinking in terms of employee management and corporate culture. Our CEO, André …See details»