PLAYVOX
Playvox's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating solutions that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with platforms like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.
PLAYVOX
Industry:
Application Performance Management Customer Service Enterprise Software Quality Assurance SaaS Software
Founded:
2012-01-01
Address:
Sunnyvale, California, United States
Country:
United States
Website Url:
http://www.playvox.com
Total Employee:
101+
Status:
Active
Contact:
1(415) 854-3801
Email Addresses:
[email protected]
Total Funding:
34 M USD
Technology used in webpage:
Google Maps Mobile Non Scaleable Content HSTS IPv6 Organization Schema Cloudflare Hosting Yoast WordPress SEO Plugin Apache Microsoft Exchange Online Office 365 Mail
Similar Organizations
AOTlive
AOTlive is a real-time analytics quality assurance software for enterprises.
Excelero Storage
Excelero Storage is a Software-defined block storage for cloud and enterprise applications at any scale.
Gladly
Gladly is reinventing customer service with a customer service platform.
NetDocuments
NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time.
NuoDB
NuoDB is a provider of distributed SQL database for cloud applications.
PolyAI
PolyAI develops a machine learning platform for conversational artificial intelligence.
QMC
QMC is a Provider of quality validation software software.
Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2022-01-12 | Prodsight | Prodsight acquired by Playvox | N/A |
| 2021-01-27 | Agyle Time | Agyle Time acquired by Playvox | N/A |
| 2020-03-07 | Trainbox | Trainbox acquired by Playvox | N/A |
Investors List
Five Elms Capital
Five Elms Capital investment in Series B - Playvox
Five Elms Capital
Five Elms Capital investment in Series A - Playvox
FCP Emprendimiento e Innovación SP
FCP Emprendimiento e Innovación SP investment in Seed Round - Playvox
Alchemist Accelerator
Alchemist Accelerator investment in Seed Round - Playvox
Key Employee Changes
Official Site Inspections
http://www.playvox.com Semrush global rank: 84.88 K Semrush visits lastest month: 647.08 K
- Host name: 141.193.213.10
- IP address: 141.193.213.10
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Playvox"
Playvox - Crunchbase Company Profile & Funding
Playvox Quality: A system to simplify scoring and automate feedback for customer service interactions, integrating AI to quickly identify and address issues. Playvox Performance: Tracks key performance indicators to help …See details»
PlayVox Company Profile 2024: Valuation, Funding
PlayVox is headquartered in Sunnyvale, CA. What is the size of PlayVox? PlayVox has 233 total employees. What industry is PlayVox in? PlayVox’s primary industry is Business/Productivity Software. Is PlayVox a private or …See details»
PlayVox - Overview, News & Similar companies | ZoomInfo.com
Mar 31, 2023 View PlayVox (www.playvox.com) location in California, United States , revenue, industry and description. Find related and similar companies as well as employees by title and …See details»
Who Owns Playvox – CBM
Oct 4, 2024 While Playvox was initially founded by Oscar Giraldo, the company has since been acquired by a larger organization, adding layers of complexity to the ownership structure. As …See details»
PlayVox Company Profile - Office Locations, Competitors ... - Craft
PlayVox (also known as Arcaris) is a company that provides workforce and quality management solutions. It offers Playvox WFM, a platform that provides staffing, employee scheduling, …See details»
Playvox - Products, Competitors, Financials, Employees, …
Playvox focuses on workforce engagement management in the customer service software industry. Use the CB Insights Platform to explore Playvox's full profile. ... The organization was …See details»
Playvox’s Workforce Engagement Management …
Mar 23, 2023 Our entire organization has made great strides in product excellence and innovation, partnerships, and new and expanded customer relationships. The commitment, not just to Playvox, but to the industry, makes …See details»
Playvox - Funding, Financials, Valuation & Investors - Crunchbase
How much funding has this organization raised over time? Show . Announced Date . Transaction Name . Number of Investors . Money Raised . Lead Investors ... Playvox . 1: obfuscated. …See details»
Get to Know: Playvox - CX Scoop
Jun 1, 2023 Founded in 2012, Playvox has been working on setting a standard in workforce management. Today, the company's offering powers some of the world’s fastest-growing brands, helping them take planning, agent scheduling, …See details»
A Brief History of Playvox – CBM
Oct 4, 2024 A Brief History of Playvox traces the evolution of a software company that has revolutionized the way organizations manage and optimize their customer service operations. …See details»
Playvox - Contacts, Employees, Board Members, Advisors & Alumni
Organization. Playvox . Connect to CRM . Save . Summary. Financials. People. Technology. Signals & News. ... and Advisor Profiles 2. Contacts 110. About. Playvox has 8 current …See details»
Playvox | Manage Your Contact Without Stress
Playvox WFM is a 100% cloud-based solution that seamlessly integrates into your organization's contact center. Say goodbye to complex installations and hello to effortless implementation. …See details»
Customer Service Motivation - Agent Incentives - Playvox
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service …See details»
Playvox WFM Solutions
With Playvox, you can forecast for mulit-interactions – and not just for your frontline, but for all other teams who your frontline or support teams interact with (e.g., billing, etc.) ... Or will you …See details»
Playvox
Skip to main content. Submit a request; Sign in Sign in Submit a requestSee details»
Products - Playvox
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service …See details»
The Future of Customer Service: AI and Human Collaboration
Feb 29, 2024 That’s not to say that IVRs cannot save companies significant amounts of money. According to DMG Consulting, customer service contact centers that have implemented an …See details»
Playvox vs Assembled Comparison
With Playvox, forecasting for multi-interactions – and not just for your frontline, but for all other teams who your frontline or support teams interact with (e.g., billing, etc.) ... Or will you …See details»
Voice of Support: How to be Heard Across Your Organization
Voice of Support: How to be Heard Across Your Organization 10 customer support leaders weigh in with practical tips. We all know Customer Support contributes to revenue. And, yet, it’s often …See details»
Ask the Experts: How to Prepare Your Contact Center for 2023
Among the bright spots of 2022, we can count the many ways contact centers around the world rose to the occasion, improved their organization’s customer experience, and achieved big …See details»