Q-GO
Q-go is a global leader in next generation online customer service, and offers online and mobile customer service solutions for the financial services, airlines and telecommunications industries. Q-go's SaaS-based solution is available in many languages, and is powered by comprehensive, industry-specific domain dictionaries, millions of customer interactions, and the most advanced semantic technology available. The software is available for websites, call centers, intranets, mobile, ATM and virt... ual assistants, and Q-go offers a guaranteed return on investment (ROI) within six months. Unlike typical search and knowledge-base technology, Q-go's application understands what customers are asking on your website, mobile and other channels, and allows your online customers to ask questions in their own words. It understands what your customers are asking, rapidly deciphers their question grammatically and semantically, and delivers the right answer, the first time. The result is the highest quality customer experience and service, an immediate and guaranteed reduction in costs, a significant increase in self-service penetration, online conversion and real-time customer insight. Q-go customers include leading financial institutions and other globally recognized brands including Air France-KLM, ING, ABN AMRO, BBVA, VISA, Deutsche Telekom, T-Systems, and Movistar. Founded in 1999, Q-go is headquartered in Amsterdam and has additional offices in Barcelona, Madrid, Bonn, Munich, Zรผrich, New York and San Francisco. Learn more at http://www.q-go.com.
Q-GO
Social Links:
Industry:
CRM Customer Service E-Commerce SaaS Search Engine Software
Founded:
1999-01-01
Address:
Diemen, Noord-Holland, The Netherlands
Country:
The Netherlands
Website Url:
http://www.q-go.com
Total Employee:
51+
Status:
Active
Email Addresses:
[email protected]
Total Funding:
10.2 M USD
Technology used in webpage:
Domain Not Resolving IPv6 Java EE Akamai Hosted Omniture SiteCatalyst Brightcove Akamai DNS Oracle Application Server Oracle Commerce SiteStudio
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Current Advisors List
Current Employees Featured
Founder
Investors List
Newion
Newion investment in Series B - Q-go
Argo Global Capital
Argo Global Capital investment in Series B - Q-go
Prime Ventures
Prime Ventures investment in Series B - Q-go
Official Site Inspections
http://www.q-go.com
- Host name: a23-48-203-108.deploy.static.akamaitechnologies.com
- IP address: 23.48.203.108
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Q-go"
Q-go - Wikipedia
Q-go was a privately owned international company that specializes in semantic search SaaS, based on Natural Language Processing technology. The technology provides relevant answers to users in response to queries on a company's internet website or corporate intranet, formulated in natural sentences or keyword input alike. It integrates automatic statistical reporting of user query behavior for businesses that want to monitor what kinds of questions their customers are askingโฆSee details»
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RightNow acquires natural language search firm Q-Go
Jan 18, 2011 CRM vendor RightNow has agreed to buy Q-go.com, a vendor of natural language-based search software, for US$34 million in cash, the companies announced Tuesday.See details»
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