QURATER
Our approach to customer care is about a great experience where complaints, queries and feedback are discovered as they manifest on the web. We take this further and close the loop by delivering service management, sales leads and marketing insights to improve customer service, grow the business and build brand advocacy. We are bringing together leading edge technologies and Big Data approaches to be able to instantly and accurately analyse conversations as they happen and to manage in real ti... me. Our uniqueness is COMPREHENSIVENESS BEYOND SOCIAL : mines comments on retail and news sites as they happen NLP : filter thru the noise, prioritise and categorise into actions (suggested responses) INDUSTRY SPECIFIC FILTERING : techniques to categorize conversations (pre-packaged & customizable) RESPONSIVE SYSTEM : manage high volume requests in a responsive manner ADAPTIVE LEARNING : applied to categorisation and suggested responses EASE OF USE : system set up in a matter of minutes
QURATER
Industry:
Analytics Customer Service Information Technology
Founded:
2012-03-01
Address:
San Jose, California, United States
Country:
United States
Website Url:
http://www.qurater.com
Total Employee:
1+
Status:
Active
Contact:
+91 80 41524278
Email Addresses:
[email protected]
Total Funding:
50 K USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible GoDaddy DNS Google Google Cloud OpenResty Google Adsense Google Cloud Global Multi-Region AdBlock Acceptable Ads Google Adsense For Domains
Current Employees Featured
Founder
Newest Events participated
Participated in Appsworld London 2015
on 2015-11-18 as exhibitor
Official Site Inspections
http://www.qurater.com
- Host name: a2aa9ff50de748dbe.awsglobalaccelerator.com
- IP address: 15.197.148.33
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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