SERCO LISTENING COMPANY
Serco Listening Company Limited provides outsourced customer communication services in the United Kingdom. Its services and solutions include information, advice, and guidance; customer service and support, technical support, claims administration, membership and subscription management, cross and up-sell programs, and retention and renewal programs; and telesales, lead generation, and appointment setting. It manages various conversations on behalf of clients in automotive, financial services, leisure, media, public services, retail, telecommunications, and travel markets.
SERCO LISTENING COMPANY
Social Links:
Industry:
Commercial Outsourcing
Founded:
1998-01-01
Address:
Richmond, Richmond Upon Thames, United Kingdom
Country:
United Kingdom
Website Url:
http://www.listening.co.uk
Total Employee:
11+
Status:
Closed
Contact:
+448451204646
Technology used in webpage:
SPF LetsEncrypt Google Apps For Business Microsoft Azure DNS Typekit OVH Fasthosts
Similar Organizations
Capita Resourcing
Capita Resourcing provides outsourced recruitment services in the United Kingdom.
The Listening Company
The Listening Company is an award-winning customer communications outsourcer.
Unamic/HCN
Unamic/HCN provides outsourced customer contact services in the Netherlands.
Acquisitions List
Date | Company | Article | Price |
---|---|---|---|
2008-04-17 | The Essentiagroup | The Essentiagroup acquired by Serco Listening Company | N/A |
Official Site Inspections
http://www.listening.co.uk
- Host name: server213-171-193-105.livedns.org.uk
- IP address: 213.171.193.105
- Location: United Kingdom
- Latitude: 51.4964
- Longitude: -0.1224
- Timezone: Europe/London
More informations about "Serco Listening Company"
Designing a listening organisation – Naomi Stanford
Sep 30, 2019 These eight elements are described as an ‘architecture of listening’ because they need to be designed into an organization and be deployed in a coherent complementary way. The report argues that the …See details»
International Listening Association
The ILA's mission is to make listening an integral part of global culture and society by uniting, engaging, and inspiring international groups, organizations, and individuals who promote its …See details»
Organizational Listening: What It Is And How To …
Jul 21, 2022 With the proper strategy and planning, any organization can improve its organizational listening skills. For organizations to achieve better results, they first need to understand employee ...See details»
Listening - True
Co-founder Howard Krais has co-authored Leading the Listening Organisation, published in December 2023. The book, the first of its type to take a leadership listening focus, builds on …See details»
Organizational Listening for Strategic Communication
Jun 19, 2023 Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic …See details»
How Can You Build Listening into Your Organization? - Forbes
Apr 30, 2012 Listening requires an acute tuning of the senses as well as non-reactive, non-scripted communications—from megaphones and market statistics to lean-in conversations …See details»
The Power Of Listening - Forbes
Aug 17, 2020 Listening With Intent And Compassion. In his international bestseller, The 7 Habits of Highly Effective People, Stephen Covey outlined seven key principles that drive personal and organizational ...See details»
(PDF) Listening and Organizing - ResearchGate
Jun 1, 2016 Listening may be conceptualized as skillful organizational practice and processes integral to organizational phenomena. Competent listening has been linked to organizational outcomes, and ...See details»
Who should join the ILA? - INTERNATIONAL LISTENING …
The ILA is a cross-disciplinary, global network. We are motivated people committed to effective listening through practice, research, and teaching. Together we cultivate listening skills to …See details»
Listening in Organizations: A Synthesis and Future …
Mar 15, 2022 organization-customer listening, (b) manager-subordin ate listenin g, and (c) listenin g as means to. enable influ ence and leaders hip. First, resea rch has. shown that when or ganizati onal ...See details»
(PDF) Organizational listening: Addressing a major …
Sep 16, 2016 speaking versus listening. One rated his organization’s speaking to listening ratio as 95:5. Even . among those who claim ed high levels of listening in functions such as resear ch or public .See details»
How to Answer TOEFL Listening Organisation Questions
Dec 26, 2024 Organization questions in TOEFL Listening are all about understanding why a professor introduces certain details or examples. By focusing on the structure of the lecture …See details»
The Listening Organisation with Howard Krais - IoIC
Listening is a crucial skill for leaders and organisations to foster trust, engagement, and innovation. The lack of emphasis on listening in business education hinders leaders' ability to …See details»
The Listening Organization — The Nonprofit Strategy Group
Jan 24, 2022 A well-designed strategic planning process strengthens the listening capacity of an organization and develops goals that address the needs of the people effectively. It is equally …See details»
Our mission, vision and values - listen.org
The International Listening Association’s mission is to make listening an integral part of global culture and society by uniting, engaging, and inspiring international groups, organizations, and …See details»
How to design a listening organisation | by Dyfrig Williams
Oct 31, 2019 My last post on learning being part of doing is directly linked to listening. Kelly Doonan tweeted about complaints as a source of learning that are too often ignored. There are …See details»
CREATING AN ‘ARCHITECTURE OF LISTENING’ IN ORGANIZATIONS
Listening posts, or a tokenistic ‘have your say’ page on a Web site. Organizational listening has cultural, procedural, political, structural, resource, skill, and technological dimensions. Effective …See details»
Leading the Listening Organisation | Creating Organisations that …
Dec 22, 2023 Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary …See details»
The Power of Listening: The Heart of Counselling
3 days ago But, to me, the essence of counselling is *listening*. Too often, people don't feel truly heard or have no one to confide in. This lack of an empathetic ear can cause pressure to …See details»
Ten years of funder listening: Taking stock and looking forward
1 day ago At that time in June 2015, philanthropists were just beginning to deliberately focus on the voices of those affected by their grantmaking, and Alliance’s feature suggested that …See details»