SERVICEFRAME

Established in 2009, ServiceFrame Value Management Ltd provides a SaaS based governance capability solution for shared services, outsourcing and Supplier management. ServiceFrame delivers value to Enterprise in three distinct segments in the corporate market: 1. Shared Services – drives excellence in governance, improved customer experience and increased productivity in Shared Service Centre operations. 2. Supplier Management – automates supplier governance to reduce risk, improve c... ontrol and deliver enhanced value in services delivered to the organisation. 3. Service Providers – best in class governance capability drives improved margins, higher satisfaction and customer retention in outsourcing transformations. Customers include: Serco, Premier Foods, RBS, Unisys, Sysco Food Services, in the Shared Services sector, and Ericsson, Colt Telecom, Brit Insurance, RSA, Warner Music among others in the supplier/client relationship “They know exactly how their service providers are performing, relations are great and they have to spend less man hours to manage....” Warner Music.