SMARTACTION

SmartAction is a cutting-edge technology company on a rapid growth trajectory, providing the next generation of user-friendly phone call automation. Our disruptive, yet well-proven automated voice self-service platform, strong customer base, and financial strength form a solid foundation for long-term growth. Our solution is based on years of artificial intelligence research and development and is well positioned to fill the significant void between current IVR (Interactive Voice Response) technology and human call center agents. It is a truly unique solution in an otherwise well-defined market space.
SMARTACTION
Industry:
Artificial Intelligence Call Center Customer Service Information Technology Messaging Speech Recognition Virtual Assistant
Founded:
2009-01-01
Address:
El Segundo, California, United States
Country:
United States
Website Url:
http://www.smartaction.ai
Total Employee:
51+
Status:
Active
Contact:
(310)-772-9200
Total Funding:
0
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network
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Current Advisors List
Board_member
2018-02-01
Board_member
2018-01-01
Current Employees Featured
Ashvin Sampath Chief Financial Officer @ SmartAction
Chief Financial Officer
2020-10-01
Gary Davis Chief Executive Officer @ SmartAction
Chief Executive Officer
2020-08-01
Brian Morin Chief Marketing Officer @ SmartAction
Chief Marketing Officer
Michael Vanca Chief Product Officer @ SmartAction
Chief Product Officer
2011-05-01
Tom Lewis CEO @ SmartAction
CEO
2013-07-01
Jaslin Levy VP Finance & Administration @ SmartAction
VP Finance & Administration
Founder
Investors List
Silicon Valley Bank
Silicon Valley Bank investment in Venture Round - SmartAction
ORIX Growth Capital
ORIX Growth Capital investment in Venture Round - SmartAction
TVC Capital
TVC Capital investment in Venture Round - SmartAction
Staley Capital
Staley Capital investment in Venture Round - SmartAction
Newest Events participated

Official Site Inspections
http://www.smartaction.ai Semrush global rank: 5.15 M Semrush visits lastest month: 1.57 K
- Host name: ec2-34-205-148-126.compute-1.amazonaws.com
- IP address: 34.205.148.126
- Location: Ashburn United States
- Latitude: 39.0481
- Longitude: -77.4728
- Metro Code: 511
- Timezone: America/New_York
- Postal: 20149
Cannot get whois informations of this domain!!!
More informations about "SmartAction"
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Smartaction - Company Profile | upcell
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SmartAction NOVA Reviews, Ratings & Features 2025 - Gartner
SmartAction, established in 2002 as an AI research company, now provides AI-powered virtual agent solutions for contact centers. These solutions facilitate interactions across voice, chat …See details»
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SmartAction by Capacity - YouTube
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Industries We Serve - smartaction.ai
SmartAction’s proprietary “AI-brain” has been purpose-built for contact centers with thousands of pre-developed components that fit together to automate hundreds of call types and chats …See details»