SMOKE CUSTOMER INTELLIGENCE

Smoke Customer Intelligence is a privately held company and was established in South Africa in 2007. Our headquarters are in Johannesburg. We conduct more multi-channel surveys than any other company in Africa. Our software enables voice of the customer feedback through 14 channels, including IVR, SMS, USSD, email, web, CATI, CAPI, social media, kiosks and QR codes. We combine market-leading technology and our passion for delivering service over and above our clientsโ expectations.
SMOKE CUSTOMER INTELLIGENCE
Industry:
Information Technology
Founded:
2007-01-01
Address:
Johannesburg, NA - South Africa, South Africa
Country:
South Africa
Website Url:
http://www.smokeci.com
Total Employee:
11+
Status:
Active
Contact:
+27114629881
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SSL By Default Google Font API LetsEncrypt Apple Mobile Web Clips Icon Content Delivery Network Mobile Non Scaleable Content Amazon IPv6
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Official Site Inspections
http://www.smokeci.com
- Host name: 199.60.103.53
- IP address: 199.60.103.53
- Location: Canada
- Latitude: 43.6319
- Longitude: -79.3716
- Timezone: America/Toronto

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