SOAPBOX.AI
SoapBox has released Sofi, an Intelligent Virtual Agent that adds intelligent automation to existing customer service and support platforms. Sofi engages with customers through an omni-channel conversational interaction to resolve customer issues without human intervention. Learning from historical data and consuming knowledge from across the enterprise, Sofi augments Service Agents by providing knowledge recommendations and automated actions (such as form completion and call routing) to reduce the mean time to resolution for issues
SOAPBOX.AI
Industry:
Customer Service Natural Language Processing Software
Founded:
2016-02-01
Address:
Sydney, New South Wales, Australia
Country:
Australia
Website Url:
http://www.soapbox.ai
Total Employee:
1+
Status:
Active
Email Addresses:
[email protected]
Total Funding:
550 K AUD
Technology used in webpage:
SPF Microsoft Exchange Online Amazon Office 365 Mail IPv6 Microsoft Azure DNS Cloudflare Cloudflare Hosting Amazon Route 53 HubSpot CMS Hub
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http://www.soapbox.ai
- Host name: s3-website-ap-southeast-2.amazonaws.com
- IP address: 52.95.129.163
- Location: Sydney Australia
- Latitude: -33.8591
- Longitude: 151.2002
- Timezone: Australia/Sydney
- Postal: 2000
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