SOFTMANAGER CRM+

Softmamager is a 100% Romanian company, which activates in the area of business management technology. Starting with 2018, Softmanager was taken over by AROBS Transilvania Software. The company is located in Ploiesti, Romania. With over 10 years experience in software development for business management, Softmanager CRM+ is one of the most important companies in the Romanian market. The company was born as a respond to the increasing needs of the Romanian companies, for efficient and fast manage... ment of the business activity. In this way, Softmanager provides sales automation, opportunity management, invoicing, inventory management, and more. With these solutions, Softmanager CRM+ help the Romanian companies to increase their profitability, to stay connected with the clients requests and to develop their business. By using the solution, companies automate their processes, resulting in lower costs, increased sales and improved profit margins. By using CRM+, the clients receive support whenever they need, they have the documents in electronic format, saving a lot of time. This solution is integrated with many applications already existing on the market and it can be customized according to customer needs. Softmanager CRM+ products Sales automation centralizes and automates data and operations specific to the sales process. With this solution, companies can manage opportunity management, customer management, vendors, partners and competition. Also within this solution, offers can be generated, orders can be processed, and contract records can be processed. The billing functionality can help the company that uses it to automatically generate contracts and invoices based on predefined templates. The stock management functionality helps the company to know at each moment the products and materials at their disposal, their location, the appointed employee with their management and the price. By using client support module, the company optimizes the process and promptness of responding to customers' requests, effectively manages customer relationships. CRM+ also includes the service functionality, repairs and maintenance through which companies that are selling products can track the stages through which the product passes from service to its return to the client. Also, the clients of the companies that use CRM+ can have access to the repairing stages of the product. This functionality allows generating service documents. A plus in business growth can be found in marketing campaigns, project management and product management. This functionality offered by CRM+ helps to send messages and tracking how they are reflected in sales, planning the necessary resources for implementing a project (people, time, money and means) or planning tasks, budgets and deadlines to track the progress of the projects. For a clear image of the activity that takes place inside the company, CRM + comes to meet customers requests with the functionality of general reports and performance indicators. These parameters can be determined according to the activity of each employee, thus monitoring the efficiency of the evolution. In addition, Softmanager CRM+ adds value with the data import/export functionality, user management, planning, calendar and notifications (within each employee can manage taks) or customer satisfaction questionnaires.More