SPARKCENTRAL
Consumers today engage with brands and companies on social channels by sending tweets and messages stating their customer service needs openly and publicly. Many companies choose to respond to these consumers via the same channels in order to address their concerns. The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care t... eams via a secure agent console that automatically assigns the messages to the first available agent. Sparkcentral’s client roster includes Delta Air Lines, Emirates, Netflix, Nordstrom, Dropbox, Uber, and T-Mobile. The company’s client portfolio includes [Uber](https://www.crunchbase.com/organization/uber#/entity), [Dropbox](https://www.crunchbase.com/organization/dropbox#/entity), [Delta Air Lines](https://www.crunchbase.com/organization/delta-air-lines#/entity), [Netflix](https://www.crunchbase.com/organization/netflix#/entity), Jetblue, Discover, [Nordstrom](https://www.crunchbase.com/organization/nordstrom#/entity), and many others. Formerly known as TwitSpark, Sparkcentral was incorporated in 2012 and is based in San Francisco, California.
SPARKCENTRAL
Industry:
Apps Customer Service Enterprise Software SaaS Social Media
Founded:
2011-06-01
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.sparkcentral.com
Total Employee:
51+
Status:
Active
Contact:
866-599-6229
Email Addresses:
[email protected]
Total Funding:
37.63 M USD
Technology used in webpage:
SPF Domain Not Resolving Amazon Organization Schema Google Apps For Business Cloudflare Person Schema Cloudflare Hosting Gravatar Profiles Amazon Virginia Region
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Current Advisors List
Current Employees Featured
Founder
Investors List
Jackson Square Ventures
Jackson Square Ventures investment in Venture Round - Sparkcentral
Split Rock Partners
Split Rock Partners investment in Venture Round - Sparkcentral
Group MC
Group MC investment in Venture Round - Sparkcentral
Limburgse Reconversie Maatschappij
Limburgse Reconversie Maatschappij investment in Venture Round - Sparkcentral
Split Rock Partners
Split Rock Partners investment in Series B - Sparkcentral
Sebastien de Halleux
Sebastien de Halleux investment in Series A - Sparkcentral
Graph Ventures
Graph Ventures investment in Series A - Sparkcentral
Peter Hinssen
Peter Hinssen investment in Series A - Sparkcentral
Limburgse Reconversie Maatschappij
Limburgse Reconversie Maatschappij investment in Series A - Sparkcentral
Bob Spinner
Bob Spinner investment in Series A - Sparkcentral
Newest Events participated
Official Site Inspections
http://www.sparkcentral.com Semrush global rank: 3.55 M Semrush visits lastest month: 4.09 K
- Host name: ec2-54-82-211-255.compute-1.amazonaws.com
- IP address: 54.82.211.255
- Location: Ashburn United States
- Latitude: 39.0481
- Longitude: -77.4728
- Metro Code: 511
- Timezone: America/New_York
- Postal: 20149
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