SUPPORT.COM

Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.

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SUPPORT.COM

Social Links:

Facebook

Twitter

Industry:

Cloud Computing SaaS Software

Founded:

1997-01-01

Address:

Redwood City, California, United States

Country:

United States

Website Url:

http://www.support.com

Total Employee:

1001+

Status:

Active

Contact:

720-407-6078

Email Addresses:

[email protected]

Total Funding:

17 M USD

Technology used in webpage:

Viewport Meta IPhone / Mobile Compatible LetsEncrypt Domain Not Resolving Mobile Non Scaleable Content IPv6 Cloudflare JS AJAX Libraries API BootstrapCDN ASP.NET

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Current Employees Featured

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Renée Soulliar
Renée Soulliar Chief Marketing Officer @ Support.com
Chief Marketing Officer
2018-03-01

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Greg Wrenn
Greg Wrenn SVP Business Affairs, General Counsel & Secretary @ Support.com
SVP Business Affairs, General Counsel & Secretary
2009-11-01

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Lance Rosenzweig
Lance Rosenzweig President & CEO @ Support.com
President & CEO
2020-01-01

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Robert Barnum
Robert Barnum Senior Vice President, Global Services and Customer Support @ Support.com
Senior Vice President, Global Services and Customer Support

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James Morehead
James Morehead VP - Product Management @ Support.com
VP - Product Management
2003-10-01

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Christine Kowalczyk
Christine Kowalczyk Chief Operating Officer @ Support.com
Chief Operating Officer
2020-09-01

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Andrew Latimer
Andrew Latimer Chief Information Officer @ Support.com
Chief Information Officer
2020-10-01

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Anne-Marie Eileraas
Anne-Marie Eileraas Vice President and General Counsel @ Support.com
Vice President and General Counsel

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Richard Mandeberg
Richard Mandeberg Executive Vice President, General Manager, Consumer @ Support.com
Executive Vice President, General Manager, Consumer

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Caroline Rook
Caroline Rook Chief Financial Officer @ Support.com
Chief Financial Officer
2020-10-01

Founder

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Mark Pincus

Stock Details

Company's stock symbol is NASDAQ:SPRT

Acquisitions List

Date	Company	Article	Price
2012-01-01	RightHand IT - Assets	RightHand IT - Assets acquired by Support.com	N/A
2011-06-16	SUPERAntiSpyware	SUPERAntiSpyware acquired by Support.com	N/A
2009-12-08	Xeriton - Sammsoft business	Xeriton - Sammsoft business acquired by Support.com	8.5 M USD
2009-12-08	Sammsoft	Sammsoft acquired by Support.com	N/A
2008-05-05	YourTechOnline	YourTechOnline acquired by Support.com	N/A
2004-08-31	Core Networks	Core Networks acquired by Support.com	17 M USD

Investors List

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Newest Events participated

Participated in CONNECTIONS 2017 on 2017-05-23 as sponsor

Participated in NetSuite SuiteWorld 2016 on 2016-05-16 as sponsor

Official Site Inspections

http://www.support.com Semrush global rank: 75.89 K Semrush visits lastest month: 1.43 M

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