SUPPORT.COM
Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.
SUPPORT.COM
Industry:
Cloud Computing SaaS Software
Founded:
1997-01-01
Address:
Redwood City, California, United States
Country:
United States
Website Url:
http://www.support.com
Total Employee:
1001+
Status:
Active
Contact:
720-407-6078
Email Addresses:
[email protected]
Total Funding:
17 M USD
Technology used in webpage:
Domain Not Resolving LetsEncrypt IPv6 Cloudflare JS Google Google Cloud CrUX Top 50m BootstrapCDN ASP.NET IIS
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Current Employees Featured
Founder
Stock Details
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2012-01-01 | RightHand IT - Assets | RightHand IT - Assets acquired by Support.com | N/A |
| 2011-06-16 | SUPERAntiSpyware | SUPERAntiSpyware acquired by Support.com | N/A |
| 2009-12-08 | Xeriton Corporation | Xeriton Corporation acquired by Support.com | 8.5 M USD |
| 2009-12-08 | Sammsoft | Sammsoft acquired by Support.com | N/A |
| 2008-05-05 | YourTechOnline | YourTechOnline acquired by Support.com | N/A |
| 2004-08-31 | Core Networks | Core Networks acquired by Support.com | 17 M USD |
Investors List
Attractor
Attractor investment in Series B - Support.com
Accel
Accel investment in Series B - Support.com
Roger J. Sippl
Roger J. Sippl investment in Series B - Support.com
Benjamin M. Rosen
Benjamin M. Rosen investment in Series B - Support.com
Bowman Capital
Bowman Capital investment in Series B - Support.com
SoftBank Capital
SoftBank Capital investment in Series B - Support.com
Sunil Paul
Sunil Paul investment in Pre Seed Round - Support.com
Accel
Accel investment in Series A - Support.com
SoftBank Capital
SoftBank Capital investment in Series A - Support.com
Newest Events participated
Participated in CONNECTIONS 2017
on 2017-05-23 as sponsor
Participated in NetSuite SuiteWorld 2016
on 2016-05-16 as sponsor
Official Site Inspections
http://www.support.com Semrush global rank: 165.76 K Semrush visits lastest month: 279.44 K
- Host name: aacb0a264e514dd48.awsglobalaccelerator.com
- IP address: 75.2.70.75
- Location: Seattle United States
- Latitude: 47.54
- Longitude: -122.3032
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98108
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