TWIXOR

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over instant messaging and traditional digital channels. We orchestrate end-to-end fulfillment via digital customer journeys, powered with intelligent business process automation, across banking, financial services, insurance, healthcare, retail, logistics, travel,... and other industries. Conversational flows where customers choose their service, intent-driven communications via AI/NLP (natural language processing) engines, seamless transfer to live agents where human intervention is required, dynamic rich cards to improve user experience – all enable hyper-personalization, elevate customer experience, improve customer loyalty, increase revenue, and lower both customer acquisition and service costs. Twixor is headquartered in Singapore, with offices pan-India, and serving a global client base, several of who are in the Fortune 500. Using patented technology, Twixors’ low-code no-code omnichannel messaging and intelligent automation platform enables enterprises with customer acquisition, engagement and transaction solutions over all traditional digital (websites, SMS, email, QR codes) and new instant messaging channels (WhatsApp, FB Messenger, RCS, Telegram and more). We invite you to join us on this journey of accelerated digital transformation.More