UBIQUITY GLOBAL SERVICES
Ubiquity is a multinational business process and call center outsourcing organization dedicated to helping partners improve customer satisfaction while reducing operating costs. The world's leading outsourcer for the fintech and emerging payments sector, Ubiquity offers live customer experience management services, interactive voice response (IVR) solutions, and a comprehensive risk and compliance solution, including fraud investigations, and disputes and chargeback management. Ubiquity has deve... loped a next-generation technology platform engineered for operational excellence while delivering partners meaningful and actionable business intelligence. Headquartered in New York City, the company’s expanding network includes delivery locations in the United States, Hungary, El Salvador, the Philippines and an innovation hub in Amsterdam, where the company develops artificial intelligence and machine learning technologies to optimize customer service agent performance. Together with its partners, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
UBIQUITY GLOBAL SERVICES
Industry:
Call Center Consulting Outsourcing
Founded:
2012-01-01
Address:
New York, New York, United States
Country:
United States
Website Url:
http://www.ubiquity.com
Total Employee:
5001+
Status:
Active
Contact:
+1 855 338 2789
Total Funding:
8 M USD
Technology used in webpage:
Domain Not Resolving SPF LetsEncrypt Amazon IPv6 Google Apps For Business CrUX Dataset Pound Sterling CrUX Top 10m Japanese Yen
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Current Advisors List
Board_member
Board_member
2014-01-01
Board_member
2014-01-01
Board_member
Current Employees Featured
Franz Schwarzinger Chief Information Officer @ Ubiquity Global Services
Chief Information Officer
Ron Fetzer Chief Financial Officer @ Ubiquity Global Services
Chief Financial Officer
2015-07-01
Jennifer Garde SVP, Client Relations @ Ubiquity Global Services
SVP, Client Relations
Annie Kirkland VP, Solution Design @ Ubiquity Global Services
VP, Solution Design
Kathy Clark VP, Banking Operations @ Ubiquity Global Services
VP, Banking Operations
Megan Porter VP, Learning Services @ Ubiquity Global Services
VP, Learning Services
2020-05-01
Matthew Agronin Senior Vice President Marketing @ Ubiquity Global Services
Senior Vice President Marketing
2019-01-01
Sagar Rajgopal Chief Operating Officer @ Ubiquity Global Services
Chief Operating Officer
Varun Khanna VP, Workforce Management @ Ubiquity Global Services
VP, Workforce Management
2020-11-01
Matt Nyren President & Chief Executive Officer @ Ubiquity Global Services
President & Chief Executive Officer
2017-01-01
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2024-02-23 | Aigent | Aigent acquired by Ubiquity Global Services | N/A |
Investors List
BV Investment Partners
BV Investment Partners investment in Private Equity Round - Ubiquity Global Services
Pritzker/Vlock Family Office
Pritzker/Vlock Family Office investment in Series B - Ubiquity Global Services
Armilar Venture Partners
Armilar Venture Partners investment in Series A - Ubiquity Global Services
Newest Events participated
Participated in Money20/20 Europe 2017
on 2017-06-26 as sponsor
Key Employee Changes
| Date | New article |
|---|---|
| 2023-11-29 | Ubiquity names Akash Budhani VP, corporate development |
Official Site Inspections
http://www.ubiquity.com Semrush global rank: 2.32 M Semrush visits lastest month: 8.43 K
- Host name: 76.76.21.21
- IP address: 76.76.21.21
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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