UNTHREAD
Unthread offers a slack inbox for customer support teams to assign, prioritize, and escalate inbound requests entirely within slack. It also includes assigning, triaging, escalating, collaborating, educating, and measuring, enabling clients to easily integrate their services for business planning and prioritization.
UNTHREAD
Industry:
Customer Service Software
Founded:
2022-08-01
Address:
New York, New York, United States
Country:
United States
Website Url:
http://www.unthread.io
Total Employee:
1+
Status:
Active
Contact:
6502654028
Email Addresses:
[email protected]
Total Funding:
500 K USD
Technology used in webpage:
Mobile Non Scaleable Content ReCAPTCHA Cloudflare Hosting Google Universal Analytics JsDelivr Google Cloud Apple Mobile Web App Capable Apple Mobile Web App Status Bar Style Amazon S3 Ruby On Rails Token
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Investors List
Y Combinator
Y Combinator investment in Pre Seed Round - Unthread
Official Site Inspections
http://www.unthread.io Semrush global rank: 3.23 M Semrush visits lastest month: 4.52 K
- Host name: 172.66.43.81
- IP address: 172.66.43.81
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Unthread"
Slack Support Powered by AI - Unthread
Unthread is an omni-channel inbox that aggregates tickets and data across any source that your customers use. Manage Slack Channels or Slack DMs Automatically track tickets from Slack channels or let users DM a support bot …See details»
Unthread - Crunchbase Company Profile & Funding
Aug 9, 2024 Organization. Unthread . Connect to CRM . Save . Summary. Financials. People. Technology. Signals & News. Similar Companies. ... Contact Email [email protected]; Phone …See details»
Unthread - LinkedIn
Unthread is an AI-powered, Slack-native support platform. We help companies to manage customer conversations and tickets from Slack with automated responses, categorization, escalation, and ...See details»
Customers - Unthread
Our ticketing can be used across teams in your organization. IT Use integrations like Okta, GSuite, & Azure to automate tickets end-to-end. Learn more HR Use a modern ticketing tool …See details»
Unthread: Automatically Resolve Support Tickets in …
Sep 6, 2024 https://unthread.io. Automatically Resolve Support Tickets in Slack. Unthread is a Slack-native support platform. We help companies to automate the creation and resolution of tickets right from a Slack channel. We work with IT, …See details»
Unthread | AI Support in Slack
Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. Get started; Learn more; The first inbox for Slack-based support. 🙋 Assign ownership of …See details»
Ep#61: Unthread's Journey: Building a Community-Led …
Apr 28, 2023 In this episode, we sit down with Tom Bachant, co-founder of Unthread, to discuss the journey of building a community-led platform. From initial networking and partnerships to the formation of the platform, we dive into the …See details»
Unthread Raises $3M to Empower Support Teams Within Slack …
Aug 8, 2024 Unthread’s robust API integrates with popular task management tools, data stacks, and CRMs. This integration not only centralizes support emails, Slack Channels, and in-app …See details»
Introduction - Unthread
👋 Welcome to the Unthread Helpdesk! Search or browse below for common questions. Search or browse below for common questions. If you can’t find what you’re looking for, shoot us a note …See details»
Introducing Unthread AI: Not Your Average Support Bot
Jun 15, 2023 We started Unthread in 2022 to help teams scale up their customer support in chat apps like Slack and Teams. Providing great support means quick responses and strong relationships at scale. To further this …See details»
Okta SSO - Unthread
Enter the Sign-out redirect URI. This is also based on the subdomain associated with your account. For “piedpiper.unthread.io” this would be https://piedpiper.unthread.io/logout. Leave …See details»
Managing Your Inbox on the Web - Unthread
To access the web inbox, go to your dashboard at [company].unthread.io! Managing Conversations When you view a conversation, you’ll see a history of the thread, details about …See details»
Integrations - Unthread
Create a 2-way sync between Unthread and your favorite helpdesk software. We can also leverage any documentation and articles to provide AI responses. Internal Directory Systems …See details»
Task Managers - Unthread
Unthread will detect any matching conversations and automatically link! Add a comment to an existing task that includes the Slack thread link or the Unthread link; Paste a link to the task (in …See details»
Unthread | AI Support in Slack - www-old.unthread.io
Create a 2-way sync between Unthread and your favorite helpdesk software. We can also leverage your helpdesk articles to provide AI support. API & Webhooks. If you can't find what …See details»
Connecting Customer Channels - Unthread
Shared vs. Internal Channels. Shared channels are channels shared with non-members of your Slack workspace like customers and external partners.. Internal channels are channels within …See details»
Pricing - Unthread
Get an overview of Unthread's pricing plans for its Slack-based support tools. Product. Products. Slack Channel Support Track conversations in shared channels with customers. AI-Generated …See details»
Unthread Blog | Musing about customer conversations
Oct 24, 2024 Sharing Microsoft Teams channels with an external organization should be a straightforward process that streamlines cross-company collaboration, ideally not taking more …See details»
Introduction to Unthread AI - Unthread
Unthread AI can recommend a response to a question based on your existing documentation. ... You decide who has access within your organization. Security. Data encryption at rest (AES …See details»
Book a Demo - Unthread
Learn more about Unthread's support platform by booking a demo with a member of our team and starting a free trial. Product. Products. Slack Channel Support . Track conversations in shared …See details»