WHISTLE

Whistle allows customers to communicate with businesses via popular mobile messaging apps & SMS. We're starting with hotels. Whistle is for companies interested in a pre-emptive solution to negative comments on review sites and social media. Whistle is also great for businesses seeking additional channels to engage customers and business leads. Whistle operates on a single web browser tab. The service aggregates customer communications into minimalistic web and mobile admin panels. Whistle... allows businesses to respond or triage incoming messages via a real-time chat interface to and from the customer's preferred app. Whistle supports the popular mobile messaging apps that your customers are already comfortable using, saving your customers from downloading an additional app. The massive adoption of mobile messaging apps validates these communication channels as pillars of private conversation. Whistle enables businesses to leverage this trend. Customers who ignore available help resources create a disconnect with a company's staff. Whistle bridges this disconnect by providing customer communication options with which the customer is most comfortable engaging. Customers turn to Social Media and public forums as the go-to channel for complaints. Your customers are provided an intermediary outlet for complaints, praise, and interaction. Unresolved customer complaints lead to negative reviews, which impact sales. Whistle ensures follow through by both parties and discourages false claims by saving a history of all communication between customers and staff. Businesses don't know if a customer is fully satisfied. With Whistle, businesses can send non-invasive outbound texts and messages directly to the customer's mobile phone. Companies no longer have to rely on inaccurate surveys with poor return rates to gauge satisfaction.More