XENIALAB
Xenialab provides Unified Communications and Mobile applications. The company’s flagship application, the xCALLY suite, provides multichannel call center features, along with the Asterisk open source PBX as call flow engine. xCALLY provides the following functionalities: - Multi Campaign management - Multi Skill based routing - CTI phone bar with a professional SIP client - Agent Status management for Login, Logout, Pause, Backoffice Wait mode and more… - Safi Visual Drag and Drop I... VR totally integrated - Automatic Outbound module for Power Dial, Progressive and Predictive algorithms - Integrated Agent Screen Pop-ups - Supervisor and Team Leader Web Manager GUI - Advanced offline and near real time reporting - Multi Channel integration with the Hand4Shake Web Calls and Facebook Calls - Scalable Proxy Engine to support many agents and operations - vTiger and SugarCRM integration - Zendesk Service Desk and Trouble Ticketing integration - ITIL service strategy, design, transition, operation and continual service improvement methodology - Live Chat integration - Call Back API - Mobile Agents App
XENIALAB
Industry:
Public Relations Software
Founded:
2007-09-01
Address:
Turin, Piemonte, Italy
Country:
Italy
Website Url:
http://www.xenialab.com
Total Employee:
11+
Status:
Active
Contact:
+39 011 19886500
Technology used in webpage:
Google Font API Google Tag Manager WordPress Content Delivery Network Apache Global Site Tag AJAX Libraries API PHP PHP 7 GStatic Google Static Content
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Official Site Inspections
http://www.xenialab.com Semrush global rank: 5.8 M Semrush visits lastest month: 1.44 K
- Host name: mxd6.aruba.it
- IP address: 62.149.128.151
- Location: Arezzo Italy
- Latitude: 43.4631
- Longitude: 11.8783
- Timezone: Europe/Rome
- Postal: 52100
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