EDESK
xSellco’s connected eCommerce platform helps online sellers of all sizes to manage support, feedback, and pricing in one place. Whether you are selling on your own website or on multiple marketplaces around the world, our products centralize your customer queries, increase your reviews and help you to sell more at higher prices. Founded in 2012 by Irish tech entrepreneur Ray Nolan and headquartered in Dublin, Ireland, xSellco is a rapidly growing company and acquired US-based ReplyManager in 2015. xSellco also acquired Lucid Interactive Ltd in 2019. xSellco's suite of products include the world's number one eCommerce helpdesk, eDesk, and the world's fastest Amazon repricer, Repricer.com.
EDESK
Industry:
Customer Service E-Commerce E-Commerce Platforms SaaS Software
Founded:
2012-06-01
Address:
Dublin, Dublin, Ireland
Country:
Ireland
Website Url:
http://www.edesk.com
Total Employee:
51+
Status:
Active
Contact:
+353 1 676 0777
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Mobile Non Scaleable Content
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Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2015-04-29 | ReplyManager LLC | ReplyManager LLC acquired by eDesk | N/A |
Official Site Inspections
http://www.edesk.com Semrush global rank: 167.97 K Semrush visits lastest month: 489.55 K
- Host name: server-13-226-34-27.ewr53.r.cloudfront.net
- IP address: 13.226.34.27
- Location: Seattle United States
- Latitude: 47.6348
- Longitude: -122.3451
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98109
More informations about "eDesk"
eDesk - Crunchbase Company Profile & Funding
Irish tech entrepreneur Ray Nolan and headquartered in Dublin, Ireland, xSellco is a rapidly growing company and acquired US-based ReplyManager in 2015. xSellco also acquired Lucid …See details»
About Us | eDesk
EDesk was founded by serial tech entrepreneur Ray Nolan, who was frustrated by the lack of tools that were integrated across marketplaces, specifically Amazon and eBay. To solve this, his …See details»
Centralize - eDesk | Faster, smarter customer support …
Categorized for efficient organization to aid support agents in locating tickets. Prioritization Prioritize tickets to help manage workloads and meet SLAs. ... Gmail, Outlook, Yahoo! and other email providers integrate seamlessly with …See details»
eDesk - LinkedIn
EDesk | 6,838 followers on LinkedIn. We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. | eDesk is on a mission to …See details»
eDesk - Leadership Team - The Org
The Leadership Team at eDesk is responsible for setting the strategic direction and overseeing the execution of the company’s mission to help online retailers deliver extraordinary customer …See details»
Login - eDesk
Boost your team’s output by 73% with AI Smart Reply Smart Reply instantly drafts replies with a single click so you can resolve up to 73% more customer queries across all your channels. …See details»
Setting up your Company details | Your account …
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide you through configuring your Company details. Before you start You’ll need an Admin login …See details»
Getting started | eDesk Support Knowledge Base
Linking Channels to eDesk; User and Company settings; Organizing your Mailbox; Templates, Rules and Automations; eDesk AI; eDesk Chat; Customer View; eDesk Feedback; eDesk Knowledge Base; eDesk Reporting; Billing and …See details»
Live Chat for eCommerce | eDesk
Transform your business with our Live Chat software to Boost productivity, develop happier customer relationships, and generate more sales through eDesk’s Live Chat add-on, included with all eDesk plans.See details»
Getting started | eDesk Support Knowledge Base
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send… Mentioning your teammates If you need …See details»
eDesk Reviews 2024: Details, Pricing, & Features - G2
Jan 18, 2024 eDesk is purpose-built for eCommerce sellers, offering AI-driven customer support that scales effortlessly as your brand grows. Unlike competitors, eDesk combines 24/7 self …See details»
Contact support - eDesk.com
Meet Ava: the AI chatbot →; Start a 14-day free trial →; Book a 1-to-1 demo →; Watch a 3-minute demo →See details»
eDesk - LinkedIn
EDesk | 6,851 followers on LinkedIn. We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. | eDesk is on a mission to …See details»
Getting started with the eDesk API
2. The application also needs permission to connect to eDesk. You'll provide them with an API token that will tell eDesk they are authorised to connect. Follow the instructions here. 3. To …See details»
Collaborate - eDesk | Faster, smarter customer support software …
With eDesk’s Internal Share feature, agents can also invite colleagues who don’t have an eDesk account to join the conversation, ensuring that everyone is up to speed on the initial query and …See details»
I've been added to an eDesk account. What do I do next?
01 Discover eDesk. If eDesk is new to you, click here to watch a short explainer video. Got the picture? Good! The next steps are to: Set your password. Login to your company eDesk …See details»
Login - eDesk
Boost your team’s output by 73% with AI Smart Reply Smart Reply instantly drafts replies with a single click so you can resolve up to 73% more customer queries across all your channels. …See details»
Demo Video: Never heard of eDesk? Start here!
Let us show you how eDesk helps your employees collaborate better and work smarter! Further Readings If you would like to find out more about responding to your customers with eDesk , …See details»
Plans & pricing - eDesk | Faster, smarter customer support …
Performance+ is our most powerful plan, giving you access to ALL eDesk features, including eDesk AI.It’s also a great solution for businesses that prefer to pay as they scale, instead of …See details»