EDESK

edesk-logo

xSellcoโ€™s connected eCommerce platform helps online sellers of all sizes to manage support, feedback, and pricing in one place. Whether you are selling on your own website or on multiple marketplaces around the world, our products centralize your customer queries, increase your reviews and help you to sell more at higher prices. Founded in 2012 by Irish tech entrepreneur Ray Nolan and headquartered in Dublin, Ireland, xSellco is a rapidly growing company and acquired US-based ReplyManager in 2015. xSellco also acquired Lucid Interactive Ltd in 2019. xSellco's suite of products include the world's number one eCommerce helpdesk, eDesk, and the world's fastest Amazon repricer, Repricer.com.

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EDESK

Social Links:

Industry:
Customer Service E-Commerce E-Commerce Platforms SaaS Software

Founded:
2012-06-01

Address:
Dublin, Dublin, Ireland

Country:
Ireland

Website Url:
http://www.edesk.com

Total Employee:
51+

Status:
Active

Contact:
+353 1 676 0777

Email Addresses:
[email protected]

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Mobile Non Scaleable Content


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Current Advisors List

ray-nolan_image

Ray Nolan Founder/Non Executive Chairperson of the Board of Directors @ eDesk
Board_member
2012-06-01

Current Employees Featured

dan-holden_image

Dan Holden
Dan Holden Mid Market Account Executive @ eDesk
Mid Market Account Executive
2021-04-01

dermot-oconnor_image

Dermot O&s;Connor
Dermot O'Connor Chief Executive Officer @ eDesk
Chief Executive Officer

not_available_image

Zoltan Jano
Zoltan Jano Software Engineer @ eDesk
Software Engineer
2012-02-01

gareth-cummings_image

Gareth Cummings
Gareth Cummings Chief Technology Officer @ eDesk
Chief Technology Officer

caelen-king_image

Caelen King
Caelen King Non Executive Director @ eDesk
Non Executive Director
2020-01-01

richard-barrett_image

Richard Barrett
Richard Barrett Content Strategist @ eDesk
Content Strategist

ross-keating_image

Ross Keating
Ross Keating VP Sales @ eDesk
VP Sales
2022-01-01

Founder


ray-nolan_image

Ray Nolan

Acquisitions List

Date Company Article Price
2015-04-29 ReplyManager LLC ReplyManager LLC acquired by eDesk N/A

Official Site Inspections

http://www.edesk.com Semrush global rank: 167.97 K Semrush visits lastest month: 489.55 K

  • Host name: server-18-165-83-92.iad55.r.cloudfront.net
  • IP address: 18.165.83.92
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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More informations about "eDesk"

About Us - eDesk

EDesk was founded by serial tech entrepreneur Ray Nolan, who was frustrated by the lack of tools that were integrated across marketplaces, specifically Amazon and eBay. To solve this, his โ€ฆSee details»

eDesk - Crunchbase Company Profile & Funding

Irish tech entrepreneur Ray Nolan and headquartered in Dublin, Ireland, xSellco is a rapidly growing company and acquired US-based ReplyManager in 2015. โ€ฆSee details»

eDesk - LinkedIn

EDesk | 7,097 followers on LinkedIn. We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. | eDesk is on a mission to help online ...See details»

eDesk - Overview, News & Similar companies | ZoomInfo.com

Who is eDesk. eDesk is the professional customer support platform for businesses serious about eCommerce. Entirely eCommerce focused, eDesk helps online retailer s to deliver seriously โ€ฆSee details»

Contact - eDesk

XSellco Limited t/a eDesk 345 Park Ave #1702, New York, NY 10154, United StatesSee details»

eDesk - The Org

EDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut โ€ฆSee details»

eDesk Support Knowledge Base

EDesk Chat. Take your customer care to the next level with the Live Chat! Customer View. Show your customers that you know them by checking eDesk's Customer View. eDesk Feedback. โ€ฆSee details»

The Company - EDESK

About EDESK. EDESK focuses on facilitating Enterprise Organization in digitally transform and streamline their business processes as well as ease management on critical operation documents. When business operation and technology โ€ฆSee details»

EDESK

Your Solution for Enterprise Transformation. EDESK shares the similar mission in ensuring efficiency in business operation. We are a trusted and reliable solution provider in Workflow Automation and Content Management with our best-in โ€ฆSee details»

Login - eDesk

Boost your teamโ€™s output by 73% with AI Smart Reply Smart Reply instantly drafts replies with a single click so you can resolve up to 73% more customer queries across all your channels. โ€ฆSee details»

Contact support - eDesk.com

Discover how eDesk transforms customer support. Read our customer stories. Pricing Login. Book a demo. Start for free. Product . Pre-sales support. 24/7 support with AI. Ticket โ€ฆSee details»

eDesk - Marketing Team - The Org

The Marketing Team at eDesk is responsible for crafting compelling content, executing product marketing strategies, driving digital marketing campaigns, and optimizing marketing โ€ฆSee details»

eDesk - LinkedIn

EDesk | 6,866 followers on LinkedIn. We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. | eDesk is on a mission to โ€ฆSee details»

Setting up your Company details | Your account settings - eDesk

04 Mailbox This is where you can personalize your Mailbox for the company. Message Signature Signatures in eDesk can be set in three different places.If a signature is set in the Mailbox tab, โ€ฆSee details»

I've been added to an eDesk account. What do I do next?

EDesk offers a number of extra features that help you deliver an even better customer experience. Offer real-time care with eDesk's Live Chat. For an overview, click here. Check your Insights โ€ฆSee details»

Collaborate - eDesk Customer Support Solutions

With eDeskโ€™s Internal Share feature, agents can also invite colleagues who donโ€™t have an eDesk account to join the conversation, ensuring that everyone is up to speed on the initial query and โ€ฆSee details»

Getting started | eDesk Support Knowledge Base

In eDesk, it's really easy to create a dedicated Knowledge Base for each of your shops and countries, especially if you use our handy cloningโ€ฆ Setting up an eDesk Knowledge Base โ€ฆSee details»

Transfer of youth-serving organization The Link to Brokenhead โ€ฆ

2 days ago The organization was established in 1929 as the Sir Hugh John Macdonald Memorial Hostel, named for judge Hugh John Macdonald, son of John A. Macdonald.The latter, โ€ฆSee details»

What's a ticket in eDesk?

06 Managing tickets. eDesk's Mailbox allows you to manage your tickets quickly and efficiently. Responding to the customer: Use Smart replies, Agent assist, manual replies, pre-written โ€ฆSee details»

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Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox centralizes all your customer queries โ€ฆSee details»

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