ZAMMAD
Zammad is a web-based, open source user support/ticketing solution.
ZAMMAD
Industry:
Customer Service Internet Open Source Software Ticketing
Founded:
2015-01-01
Address:
Berlin, Berlin, Germany
Country:
Germany
Website Url:
http://www.zammad.com
Total Employee:
11+
Status:
Active
Contact:
49 30 55 57 160 00
Technology used in webpage:
Domain Not Resolving Apple Mobile Web Clips Icon Font Awesome Mobile Non Scaleable Content HSTS ReCAPTCHA Cloudflare Hosting Cloudflare JS CDN JS Google Apps For Business
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Current Employees Featured
Martin Edenhofer Founder and CEO @ Zammad
Founder and CEO
Founder
Official Site Inspections
http://www.zammad.com Semrush global rank: 282.46 K Semrush visits lastest month: 141.03 K
- Host name: web.dc.zammad.com
- IP address: 116.203.82.166
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "Zammad"
Organizations — Zammad User Documentation …
Organizations¶. Tickets track communication between individuals, but often your company’s real client is another company (or organization).Customers can be grouped into organizations to monitor their activity as a whole.See details»
Organization Information Page | Zammad Features
Organization information pages in Zammad are easy to set up and modify, and they help you to maintain the perfect overview. Our organization information page collects all your info on a customer or connection - be it a company, an NGO …See details»
Assigning User to Organization | Zammad Features
Assigning a user to an organization is a matter of seconds. Organization Profiles. Use the ticket pane to manage organization profiles: To edit the organization’s profile, use the organization …See details»
Organization — Zammad System Documentation documentation
Tip. ↓ Sort and Order ↑. Have a look into our Sorting Search Results Section.See details»
Organizations — Zammad documentation
For example, by searching for the organization, all the tickets for the organization are displayed and they can be opened easily by a click. This overview appears as follows: 2.) As a customer, …See details»
Helpdesk and Ticketing Software for Your Business
Organization Information Page. Assigning User to Organization. CSV Import of Users and Organizations. Editing conflict warning. Groups. Responsive Design. ... Zammad is also helping other organizational units of the administration to …See details»
Organizations — Zammad (for Agents) documentation
Organizations¶. Tickets track communication between individuals, but oftentimes, your company’s real client is another company (or organization).Customers can be grouped into organizations …See details»
Organizations — Zammad (for Agents) documentation
Tickets track communication between individuals, but oftentimes, your company’s real client is another company (or organization). Customers can be grouped into organizations to monitor …See details»
Organizations — Zammad documentation
Activating domain based assignment will cause Zammad to automatically add newly created users to said organization. This can greatly reduce your maintenance effort and is seen as workaround for not being able to map …See details»
Zammad System Documentation
Hint. You are currently reading the Zammad system documentation. There are also administrator and user manuals available.See details»
Managing Organizations via the Admin Panel - Zammad
Click the New Organization button to open the New Organization dialog, or click on an existing organization to edit. ... Technically organization removal is possible via Zammad’s API, …See details»
Organization Auto Assign for E-Mail Wildcards - Zammad
May 22, 2024 Hello Zammad Community, We are currently facing the requirement to assign different sender email addresses to an organization. The organization is named …See details»
Manage multiple organizations in one Zammad instance?
Apr 20, 2018 I have several projects to support with a different identity per each organization that receives support requests. Is it possible to do this in Zammad in a self-hosted instance or …See details»
Enhancements to Secondary Organization handling
Dec 6, 2024 Zammad 5.2 introduced the concept of Secondary Organizations (New Release: Zammad 5.2) and this solves a number of problems for tickets that are reported by 3rd parties …See details»
Managing organizations via CSV Import — Zammad documentation
Several organization members can be added: Ensure to provide the users email address as shown above with empty values. Step 3: Import your .csv to Zammad ¶ Once your raw …See details»
Import CSV - Organization or Users First? - Recommended …
Jun 26, 2020 I have created custom fields under organization and users first. This then shows on the example CSV form when you export. Question 1: Does the CSV export always show you …See details»
Groups — Zammad Admin Documentation documentation
Groups in Zammad are similar to working groups that deal with different topics within a company. For example, the tickets relevant to the sales department might be available in the Sales …See details»
Missing organization in receiver suggestion lists - Zammad
Jun 27, 2024 who is registered as common user at zammad and assigned to the organization, but not working with zammad. The employee clicks “forward” and starts typing the name “alex” …See details»
Zammad - Community
After Zammad upgrade nginx starts instead of apache2. Technical assistance. 3: 34: January 7, 2025 Zammad fails sometimes to send mails. Technical assistance. 2: 29: January 7, 2025 …See details»