ZAMMAD
Zammad is a web-based, open source user support/ticketing solution.
ZAMMAD
Industry:
Customer Service Internet Open Source Software Ticketing
Founded:
2015-01-01
Address:
Berlin, Berlin, Germany
Country:
Germany
Website Url:
http://www.zammad.com
Total Employee:
11+
Status:
Active
Contact:
49 30 55 57 160 00
Email Addresses:
[email protected]
Technology used in webpage:
Domain Not Resolving Apple Mobile Web Clips Icon Font Awesome Mobile Non Scaleable Content HSTS ReCAPTCHA Cloudflare Hosting Cloudflare JS CDN JS Google Apps For Business
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Current Employees Featured
Founder
Official Site Inspections
http://www.zammad.com Semrush global rank: 282.46 K Semrush visits lastest month: 141.03 K
- Host name: web.dc.zammad.com
- IP address: 116.203.82.166
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "Zammad"
Organizations — Zammad Admin Documentation …
Currently, Zammad allows one domain per organization. You may also want to ensure to not use free mailer domains like gmail.com for these assignments. 👑 VIP. This flag is a way for your team to indicate high-status organizations. Just as …See details»
Organization Information Page | Zammad Features
Organization information pages in Zammad are easy to set up and modify, and they help you to maintain the perfect overview. Our organization information page collects all your info on a customer or connection - be it a company, an NGO …See details»
Assigning User to Organization | Zammad Features
Assigning a user to an organization is a matter of seconds. Organization Profiles. Use the ticket pane to manage organization profiles: To edit the organization’s profile, use the organization …See details»
Organizations — Zammad documentation
2.) As a customer, you can view and edit your colleagues’ tickets (if the organization is a “shared organization”, you can set this as a parameter for each organization. See the Edit-Mask). For …See details»
Organizations — Zammad User Documentation …
Organizations¶. Tickets track communication between individuals, but often your company’s real client is another company (or organization).Customers can be grouped into organizations to monitor their activity as a whole.See details»
Organization — Zammad System Documentation documentation
Tip. ↓ Sort and Order ↑. Have a look into our Sorting Search Results Section.See details»
Organizations — Zammad documentation
Activating domain based assignment will cause Zammad to automatically add newly created users to said organization. This can greatly reduce your maintenance effort and is seen as …See details»
Organizations — Zammad (for Agents) documentation
Tickets track communication between individuals, but oftentimes, your company’s real client is another company (or organization). Customers can be grouped into organizations to monitor …See details»
Organizations — Zammad (for Agents) documentation
Organizations¶. Tickets track communication between individuals, but oftentimes, your company’s real client is another company (or organization).Customers can be grouped into organizations …See details»
Managing Organizations via the Admin Panel - Zammad
Click the New Organization button to open the New Organization dialog, or click on an existing organization to edit. ... Technically organization removal is possible via Zammad’s API, however, this only works in very specific situations. You …See details»
Zammad System Documentation
Hint. You are currently reading the Zammad system documentation. There are also administrator and user manuals available.See details»
Manage multiple organizations in one Zammad instance?
Apr 20, 2018 I have several projects to support with a different identity per each organization that receives support requests. Is it possible to do this in Zammad in a self-hosted instance or …See details»
Enhancements to Secondary Organization handling
Dec 6, 2024 Zammad 5.2 introduced the concept of Secondary Organizations (New Release: Zammad 5.2) and this solves a number of problems for tickets that are reported by 3rd parties …See details»
10 Good Reasons To Switch Your Helpdesk To Zammad
Feb 13, 2023 Here are 10 reasons to switch to Zammad. 2024 Year in Review: Numbers Are Only Half the Story Contact Sales English. Deutsch English Product. Zammad at a glance. …See details»
Import CSV - Organization or Users First? - Recommended …
Jun 26, 2020 I have created custom fields under organization and users first. This then shows on the example CSV form when you export. Question 1: Does the CSV export always show you …See details»
Managing organizations via CSV Import — Zammad documentation
Several organization members can be added: Ensure to provide the users email address as shown above with empty values. Step 3: Import your .csv to Zammad ¶ Once your raw …See details»
Zammad - Wikipedia
Zammad was founded by Martin Edenhofer, who was formerly involved in the development of OTRS. [4]The project asks for active participation in the development. [5] The source code is …See details»
Organizations — Zammad documentation
For example, by searching for the organization, all the tickets for the organization are displayed and they can be opened easily by a click. This overview appears as follows: 2.) As a customer, …See details»