CHIME SOLUTIONS

Chime was founded in 2015 to deliver high-touch contact center solutions on behalf of its clients by drawing on its leadership’s deep experience in the Customer Contact Outsourcing Industry. Their story has its roots at Ryla Teleservices, which was founded in 2001 as a startup and successfully grew to a national leading BPO service provider by offering both an employee first service delivery model. The leadership team has taken its Ryla experience to start Chime Solutions as a niche service pr... ovider poised to disrupt the BPO industry. Headquartered in Morrow, GA, 10 miles south of downtown Atlanta, Chime Solutions delivers distinctive customer care experiences on behalf of their clients. From customer care to seasonal support and back office support services, their experienced team communicates with your customers in their state-of-the-art modern, secure and spacious contact centers. Unlike many global outsourcing companies that may serve hundreds of clients in global locations, which can result in impersonal, guarded relationships in a mass production type culture and environment, Chime has taken a different approach. They offer operational transparency and a teaming partnership approach with their clients. They believe that they can serve their client’s customers best when they have the benefit of their client expertise, guidance and support throughout the engagement. They believe in shared responsibilities and shared benefits with their clients. Their aspiration is to operate as “One” team with their clients.More