HAPPYORNOT
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company generates employee and customer feedback data on an unprecedented scale. Servicing more than 4,000 clients in 117 countries, HappyOrNot presents and packages c... ustomer and employee feedback data (visualized as a four point scale from ‘smile’ to ‘frown’) so that organizations can tweak specific aspects of their service in accordance with what customers and staff actually want. Founded in 2009 and with first terminals installed in 2010, the company, which employs 80 people, has recorded about a billion responses to date. Headquartered in Tampere, Finland, with offices in US, UK, Germany, France, Netherlands, Singapore and a global reseller network in over 100 countries, HappyOrNot is already being utilized by thousands of clients in every continent: from Microsoft to McDonald's; London Heathrow Airport to LinkedIn; British National Health Service (NHS) to IKEA.
HAPPYORNOT
Industry:
Analytics Customer Service Developer Tools Information Services Information Technology
Founded:
2009-01-01
Address:
Tampere, Western Finland, Finland
Country:
Finland
Website Url:
http://www.happy-or-not.com
Total Employee:
101+
Status:
Active
Contact:
+358 3 41089413
Email Addresses:
[email protected]
Total Funding:
40.23 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Global Site Tag Mobile Non Scaleable Content Sitelinks Search Box Euro
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Current Advisors List
Current Employees Featured
Founder
Investors List
Verdane
Verdane investment in Series B - HappyOrNot
Northzone
Northzone investment in Series B - HappyOrNot
Northzone
Northzone investment in Series A - HappyOrNot
AirTree Ventures
AirTree Ventures investment in Series A - HappyOrNot
EASME - EU Executive Agency for SMEs
EASME - EU Executive Agency for SMEs investment in Grant - HappyOrNot
Newest Events participated
Official Site Inspections
http://www.happy-or-not.com Semrush global rank: 263.77 K Semrush visits lastest month: 256.88 K
- Host name: de-d1.seravo.net
- IP address: 195.201.174.49
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "HappyOrNot"
The original Smiley-faced feedback - HappyOrNot
Near and far, our Smileys can be found capturing the voice of customers in organizations all over the world. 1.5 billion. voices we’ve shared Growing daily by the millions, the feedback data we …See details»
HappyOrNot - Wikipedia
HappyOrNot Ltd. is a Finnish company that makes feedback terminals for measuring customer satisfaction. The terminals consist of four smiley-faced buttons that customers are invited to press to indicate whether they are very happy, happy, unhappy or very unhappy with the service they were provided. This information is used by companies to find points where they provide subo…See details»
HappyOrNot - LinkedIn
HappyOrNot | 6,919 followers on LinkedIn. Turn feedback into more revenue with our trusted customer feedback solution. | Giving and understanding feedback shouldn’t be hard. Our …See details»
HappyOrNot
Sorry! Your browser is no longer supported. Please upgrade your browser.See details»
HappyOrNot - LinkedIn
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. HappyOrNot | 7,115 followers on LinkedIn.See details»
HappyOrNot - Crunchbase Company Profile & Funding
Contact Email [email protected]; Phone Number +358 3 41089413; ... so that organizations can tweak specific aspects of their service in accordance with what customers and staff actually want. Founded in 2009 and with first …See details»
HappyOrNot® healthcare customer feedback platform
What is a healthcare customer feedback platform?. A healthcare customer feedback platform is invaluable for assessing patient satisfaction and measuring the quality of care provided by healthcare services. By utilizing instant patient …See details»
HappyOrNot Announces Renewed Strategy to Expand …
ST AUGUSTINE, Fla., June 22, 2023 /PRNewswire/ -- HappyOrNot (www.happy-or-not.com), a global leader in customer and employee experience management solutions, is excited to announce a renewed ...See details»
HappyOrNot Aims to Change Customer Feedback
Feb 9, 2018 To date, HappyOrNot's customer list includes more than 4,000 organizations and it continues to grow year over year. It has worked with such major companies as American Express, Avis, and IKEA.See details»
HappyOrNot - Funding, Financials, Valuation & Investors
HappyOrNot specializes in instant customer and employee experience management enabling organizations to optimize their operationsSee details»
Customer satisfaction feedback as Managed Service - HappyOrNot®
HappyOrNot Managed Service enables you to harness the power of customer feedback to elevate your business. Free your team to drive action and change while we handle the surveys, …See details»
Human experience management tool from HappyOrNot® …
The Happy-Or-Not ® Smiley Answersâ„¢ management tool helps organizations improve all areas of the human experience by identifying meaningful and usable insights. CX. Customer …See details»
Happy or Not: How Smiley Buttons are Revolutionizing Customer …
Mar 11, 2019 Happy or Not takes the feedback and uses it to gather information and improve customer experiences. ... For many organizations, like Heathrow Airport, this feature was a …See details»
Articles Set up single sign-on (SSO) - HappyOrNot
Before we can set up SSO in HappyOrNot Analytics for your organization, you need to create a SAML 2.0 integration for your identity provider. To do this, follow the instructions for your …See details»
Get a Quote - HappyOrNot
Our happy customers. Over 4,000 of the world’s best brands use HappyOrNot to help them win with customer feedback. ... (PCMH) services, an organization and governing entity that …See details»
Articles HappyOrNot Analytics and its main components
Smileys products. It’s essential to assign the Smileys products to the correct experience points. When a Smileys product (identified by its unique serial number, or token in the case of a …See details»
HappyOrNot® service based industry customer satisfaction system
Satisfied customers not only provide repeat business but they also become loyal customers who advocate for your brand. Gain valuable insights into customer needs and preferences by …See details»
Guaranteed Customer & Employee Satisfaction Improvement with …
Jun 10, 2015 HappyOrNot helps you to have more happy, loyal, and valuable customers and employees through the use of our award-winning HappyOrNot Service.Collect feedback...See details»
Contact us - HappyOrNot
Our happy customers. Over 4,000 of the world’s best brands use HappyOrNot to help them win with customer feedback. No matter your industry or unique business needs, we have the right …See details»