HAPPYORNOT
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company generates employee and customer feedback data on an unprecedented scale. Servicing more than 4,000 clients in 117 countries, HappyOrNot presents and packages c... ustomer and employee feedback data (visualized as a four point scale from ‘smile’ to ‘frown’) so that organizations can tweak specific aspects of their service in accordance with what customers and staff actually want. Founded in 2009 and with first terminals installed in 2010, the company, which employs 80 people, has recorded about a billion responses to date. Headquartered in Tampere, Finland, with offices in US, UK, Germany, France, Netherlands, Singapore and a global reseller network in over 100 countries, HappyOrNot is already being utilized by thousands of clients in every continent: from Microsoft to McDonald's; London Heathrow Airport to LinkedIn; British National Health Service (NHS) to IKEA.
HAPPYORNOT
Industry:
Analytics Customer Service Developer Tools Information Services Information Technology
Founded:
2009-01-01
Address:
Tampere, Western Finland, Finland
Country:
Finland
Website Url:
http://www.happy-or-not.com
Total Employee:
101+
Status:
Active
Contact:
+358 3 41089413
Email Addresses:
[email protected]
Total Funding:
40.23 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Global Site Tag Mobile Non Scaleable Content Sitelinks Search Box Euro
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Current Advisors List
Current Employees Featured
Founder
Investors List
Verdane
Verdane investment in Series B - HappyOrNot
Northzone
Northzone investment in Series B - HappyOrNot
Northzone
Northzone investment in Series A - HappyOrNot
AirTree Ventures
AirTree Ventures investment in Series A - HappyOrNot
EASME - EU Executive Agency for SMEs
EASME - EU Executive Agency for SMEs investment in Grant - HappyOrNot
Newest Events participated
Official Site Inspections
http://www.happy-or-not.com Semrush global rank: 263.77 K Semrush visits lastest month: 256.88 K
- Host name: de-d1.seravo.net
- IP address: 195.201.174.49
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "HappyOrNot"
Customer Feedback Platform That Works - HappyOrNot
How can I track customer feedback to see if my customers were happy or not? Business owners can access the feedback data and analytics through HappyOrNot's online customer …See details»
HappyOrNot - Wikipedia
A "Smiley Touch" touchscreen terminal by HappyOrNot A "Smiley Terminal" button terminal by HappyOrNot. HappyOrNot Ltd. is a Finnish company that makes feedback terminals for …See details»
The Pioneers of Smiley-Faced Feedback Solution - HappyOrNot
Near and far, our Smileys can be found capturing the voice of customers in organizations all over the world. 1.5 billion. voices we’ve shared Growing daily by the millions, the feedback data we …See details»
HappyOrNot - LinkedIn
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. HappyOrNot | 7,372 followers on LinkedIn.See details»
Collect & Analyze Customer Feedback | Get a Quote
Our happy customers. Over 4,000 of the world’s best brands use HappyOrNot to help them win with customer feedback. ... (PCMH) services, an organization and governing entity that ensures Knox is meeting the model’s results …See details»
HappyOrNot 2025 Company Profile: Valuation, …
HappyOrNot General Information Description. Developer of a customer feedback monitoring platform designed to turn feedback into a measurable KPI. The company's platform aids customers to provide immediate feedback on their …See details»
HappyOrNot: Revenue, Competitors, Alternatives - Growjo
HappyOrNot is the company responsible for creating the globally-recognisable Smiley feedback system. With over 25,000 physical Smiley Terminals in airports, office spaces, and retail …See details»
HappyOrNot - Verdane
Headquartered in Finland, with an office in the US and a global reseller network, HappyOrNot has provided over 1.5 billion consumer responses for 4000 leading retail, healthcare and services organizations across 135 countries. Visit happy …See details»
HappyOrNot - Funding, Financials, Valuation & Investors
HappyOrNot specializes in instant customer and employee experience management enabling organizations to optimize their operations. New. Resources. Advanced Search. Start Free Trial …See details»
HappyOrNot - YouTube
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant …See details»
Articles Set up single sign-on (SSO) - HappyOrNot
Through SSO your organization can also utilize existing multi-factor authentication (MFA) systems to increase security when accessing HappyOrNot Analytics. ... Email support@happy-or …See details»
Human experience management tool from HappyOrNot® …
The Happy-Or-Not ® Smiley Answersâ„¢ management tool helps organizations improve all areas of the human experience by identifying meaningful and usable insights. CX. Customer …See details»
What can we help you with? - HappyOrNot
What to do when your Smiley Touch does not start; Restart Smiley Terminal; View All (20+) No topics yet. Loading. We're currently working on updating the support ticket creation …See details»
Unlock business growth: improve the employee experience
A company full of happy, engaged employees equates to a successful business. Engaged employees are happy and satisfied employees who feel genuinely valued. More satisfied …See details»
HappyOrNot Customer API v2
HappyOrNot Customer API v2 is designed for. fetching feedbacks of all type (button, followups, text, demographics, contact details) fetching information about experience points, surveys and …See details»
Articles HappyOrNot Analytics and its main components
Smileys products. It’s essential to assign the Smileys products to the correct experience points. When a Smileys product (identified by its unique serial number, or token in the case of a …See details»
How to Achieve the Two Types of Happiness - The New York Times
1 day ago You have to keep two things in check, say experts By Jancee Dunn This weekend, my colleagues at The New York Times Magazine are publishing a special issue all about …See details»
HappyOrNot® service based industry customer satisfaction system
Satisfied customers not only provide repeat business but they also become loyal customers who advocate for your brand. Gain valuable insights into customer needs and preferences by …See details»
The problem with ‘happiness’ - National Geographic
13 hours ago Researchers are still figuring out how people define well-being across countries and cultures. Happiness is a factor, but it’s probably not the only one. Whether or not a person …See details»
Articles Email reports guide - HappyOrNot
For comparing locations and areas or an overview across the organization. Suggested recipients: Management and executives. Report type: Performance report, from an area or country. …See details»