INJIXO

injixo WFM is a cloud WFM application for contact centres of all sizes. It is easily accessed via a web browser and can be used without a lengthy setup process. It supports the entire WFM cycle, from multi-channel forecasting, requirement and capacity planning through single- and multi-skill scheduling, realtime management, agent self-service on smartphone, schedule adherence monitoring and comprehensive reporting functions. injixo WFM costs just £9 per user per month, pay-as-you-go. A full on... boarding programme is included, facilitated by our team of Customer Success Managers, all of whom are former resource planners with many years of first-hand experience. Over 200 UK contact centres have already chosen injixo, with more joining every week. We are are the winner of multiple awards. Come and find out why: You can see injixo in action, chat with our WFM Experts - and check out our new self-teaching fully automated forecasting engine! More