INTERCOM
Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom offers next-generation solutions for sales, marketing and support teams to work together to convert prospects into paying customers, engage customers throughout their journey and provide world-class support. Intercom is redefining the customer journey and unifying business silos to deliver ongoing, personalized enga... gement through in-context communications. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Over 600 million end users use Intercom every month, sending an average of more than 500 million messages. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
INTERCOM
Industry:
CRM Marketing Automation SaaS Sales Automation
Founded:
2011-08-01
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.intercom.com
Total Employee:
501+
Status:
Active
Contact:
+1 415-673-3820
Total Funding:
240.75 M USD
Technology used in webpage:
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Current Advisors List
Board_observer
2018-03-01
Board_observer
2016-01-01
Board_member
2015-05-01
Board_member
2013-06-01
Board_member
Board_observer
Board_member
2021-11-01
Current Employees Featured
Eoghan McCabe CEO @ Intercom
CEO
2020-07-01
Des Traynor Founder & Chief Strategy Officer @ Intercom
Founder & Chief Strategy Officer
2011-08-01
Karen Peacock Chief Executive Officer @ Intercom
Chief Executive Officer
2020-07-01
Dan Griggs CFO @ Intercom
CFO
2020-04-01
L. David Kingsley CPO @ Intercom
CPO
2022-04-01
Pedro Muller Head of Startups @ Intercom
Head of Startups
Debby Shepard Group Product Manager @ Intercom
Group Product Manager
2018-03-01
Ben McRedmond Director of Growth @ Intercom
Director of Growth
2012-01-01
Wyl Villacres Customer Success Manager @ Intercom
Customer Success Manager
Grace James Associate Manager , Customer Support @ Intercom
Associate Manager , Customer Support
Founder
Investors List
Bessemer Venture Partners
Bessemer Venture Partners investment in Series D - Intercom
Kleiner Perkins
Kleiner Perkins investment in Series D - Intercom
GV
GV investment in Series D - Intercom
Vulcan Capital
Vulcan Capital investment in Series D - Intercom
John Collison
John Collison investment in Series C - Intercom
Mark Zuckerberg
Mark Zuckerberg investment in Series C - Intercom
Stewart Butterfield
Stewart Butterfield investment in Series C - Intercom
Social Capital
Social Capital investment in Series C - Intercom
Jack Dorsey
Jack Dorsey investment in Series C - Intercom
ICONIQ Capital
ICONIQ Capital investment in Series C - Intercom
Newest Events participated
Key Employee Changes
Official Site Inspections
http://www.intercom.com Semrush global rank: 1.88 K Semrush visits lastest month: 75.51 M
- Host name: server-3-167-112-52.iad55.r.cloudfront.net
- IP address: 3.167.112.52
- Location: Seattle United States
- Latitude: 47.6348
- Longitude: -122.3451
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98109
More informations about "Intercom"
Intercom, Inc. - Wikipedia
Intercom was founded in California in 2011 by four Irish designers and engineers, Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett. They previously ran Irish software design consultancy Contrast, which made a bug tracking tool called Exceptional. After selling Exceptional to Rackspace in 2011, they used the proceeds to start Intercom. In 2012 Twitter co-founder Biz Stone invested an undisclosed sum in Intercom. Shortly after, the c…See details»
Intercom - Crunchbase Company Profile & Funding
Intercom is redefining how businesses support their customers using powerful messaging and automation. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, rely on …See details»
Intercom, Inc. - Wikiwand
Intercom, Inc. is a software company that specializes in business messaging, providing businesses with a way to chat with their customers. [3] Intercom has its headquarters in San …See details»
Intercom - Funding, Financials, Valuation & Investors - Crunchbase
Apr 27, 2023 Intercom is funded by 32 investors. ICONIQ Growth and Bessemer Venture Partners are the most recent investors. Intercom has a post-money valuation in the range of …See details»
Intercom Company Profile - Office Locations, Competitors ... - Craft
Mar 27, 2018 Intercom has 5 employees across 5 locations, $240.75 m in total funding, and $200 m in annual revenue in Y 2021. See insights on Intercom including office locations, …See details»
Platform | Intercom
The most complete, AI-powered support platform. Fully integrated and omnichannel, Intercom delivers faster, more personalized support at scale.See details»
Intercom - Org Chart, Teams, Culture & Jobs - The Org
Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 …See details»
Culture - Intercom
Intercom provides Employee Assistance programs to help with life's everyday challenges. We also work with Modern Health, a one-stop shop for mental health resources. Parental Leave. Family comes first. 100% paid parental leave, in …See details»
Intercom - Contacts, Employees, Board Members, Advisors & Alumni
Intercom has 51 current employee profiles, including CEO, Chairman, and Co-founder Eoghan McCabe. Intercom has 14 board members and advisors, including Mary Meeker . ContactsSee details»
What Is Intercom? Overview and How It Works - Upwork
Aug 16, 2024 Intercom offers a full range of customer-service solutions, including: Communication systems. Intercom offers in-app messaging, chatbots, and real-time communication tools that help businesses engage with …See details»
Getting started with Intercom
Getting started with Intercom: Fundamentals. Install Intercom and get your workspace up and running. AI-first customer support. Put Fin 2 on the front line and power it with your help …See details»
Intercom on Product: How we became an AI-first company
Dec 20, 2024 In the latest episode of Intercom on Product, Paul Adams, Intercom’s Chief Product Officer, and Des Traynor, our Co-founder and Chief Strategy Officer, give a behind …See details»
10 Intercom Executives & Org Chart | Clay
Nov 28, 2024 At the top of Intercom's organizational chart is Eoghan McCabe, serving as CEO and Chairman of the Board, guiding the company's strategic vision and overall operations. …See details»
Getting started with Intercom: Fundamentals
If you're new to Intercom and excited to harness the power of AI-driven customer support, you're in the right place. Getting started with Intercom: Fundamentals will guide you through your first …See details»
Intercom - Crunchbase Company Profile & Funding
Intercom is located in Wilsonville, Oregon, United States. Who are Intercom 's competitors? Alternatives and possible competitors to Intercom may include Canadian Down and Feather …See details»
Things we believe | Intercom
Intercom’s AI bot Fin was launched in March 2023 with an average resolution rate of 28%. Today that number is 42%. We believe within a year or two we’ll bring it above 80%. In the …See details»
How does the Intercom team structure their Article Help Centers?
Feb 28, 2024 I’m finally getting around to rolling out Articles for our org and migrating our knowledge base to Intercom. My team is in the process of developing a new structure for …See details»
Resources - Intercom
Join Intercom experts for industry insights and best practice advice. Live and on-demand. Watch webinars. Collections. Topics Media. Intercom Convert. View all. Article. How live chat …See details»
MyCom | Internal Communications Tool | Paycom
Keep employees in the loop. Poor or inconsistent communication makes employees feel excluded. Engagement suffers. Trust falters. Productivity plummets.See details»
Intercom's 2024 in review - The Intercom Blog
Dec 18, 2024 Intercom on Product: How we became an AI-first company; The first 90 days with AI: A 4-step guide to get you started; Intercom’s 2024 in review; The AI agent buyer’s guide: …See details»