JACADA

Software used to automate the manual work done in contact centers -- award winning low code automation platform that brings together robotic process automation, conversational AI and effortless experiences for customers and employees. Our agent assist solutions streamline workflows for contact center agents reducing error rates, handling times and training times. Our intelligent virtual agent solutions boost self-service and customer satisfaction. Using our low code automation platform, citize... n developers, without advanced programming skills, are able to rapidly design, build and manage customer journeys that are automated end to end. That means greater business agility and rapid time to value at a lower total cost of ownership for our clients. Jacada operates globally with offices in Atlanta, London, Munich, and Israel.More