SIMPLIFYREALITY

Simplify Reality, conceptualized and created in Los Angeles, California in May 2017, is an ingenious way to automate Customer Support. It brings the practical application of Artificial Intelligence & Machine Learning to customer service operations. It is striving to revolutionize the traditional way of handling customer’s interaction. The unique proprietary solution of ours helps in integrating all the incoming text-based communications (Email, SMS, WhatsApp, FB, Twitter etc.) into one platfor... m. Our solution then recommends the best possible answer or sends an automated reply based on a unique set of algorithms used to train our model. Presently when the mode of communication amongst individual keeps on changing, be rest assured that our solution will adapt to these changes and keep your customer experience top notch!!More