SUPPORTLOGIC
SupportLogic is the leader in support experience (SX) management and post-sales CX observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships and retain revenue. Using predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience. To learn more, visit supportlogic.com.
SUPPORTLOGIC
Industry:
Artificial Intelligence (AI) Information Technology Machine Learning SaaS Software
Founded:
2016-01-01
Address:
San Jose, California, United States
Country:
United States
Website Url:
http://www.supportlogic.com
Total Employee:
101+
Status:
Active
Contact:
4152792910
Email Addresses:
[email protected]
Total Funding:
62.02 M USD
Technology used in webpage:
Viewport Meta Domain Not Resolving Google Font API Amazon HSTS JsDelivr Yoast WordPress SEO Plugin Google Google Cloud GStatic Google Static Content
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Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2023-01-25 | Emtropy Labs | Emtropy Labs acquired by SupportLogic | N/A |
Investors List
WestBridge Capital
WestBridge Capital investment in Series B - SupportLogic
General Catalyst
General Catalyst investment in Series B - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series B - SupportLogic
Sierra Ventures
Sierra Ventures investment in Series B - SupportLogic
Sorenson Ventures
Sorenson Ventures investment in Series A - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series A - SupportLogic
Sierra Ventures
Sierra Ventures investment in Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Seed Round - SupportLogic
Bogomil Balkansky
Bogomil Balkansky investment in Pre Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Pre Seed Round - SupportLogic
Key Employee Changes
| Date | New article |
|---|---|
| 2022-07-27 | SupportLogic Names Judith Platz as Chief Customer Officer |
| 2021-11-15 | SupportLogic Expands Leadership Team with VP of Finance and VP of People |
Official Site Inspections
http://www.supportlogic.com Semrush global rank: 2.78 M Semrush visits lastest month: 6.18 K
- Host name: 186.146.190.35.bc.googleusercontent.com
- IP address: 35.190.146.186
- Location: United States
- Latitude: 38.6583
- Longitude: -77.2481
- Timezone: America/New_York
More informations about "SupportLogic"
SupportLogic - Crunchbase Company Profile & Funding
SupportLogic is the leader in support experience (SX) management and post-sales CX observability. The SupportLogic SX platform enables companies to proactively understand and …See details»
SupportLogic Support Experience Management Platform
Customer Stories See why world-class brands and innovative support leaders love SupportLogic; Events & Webinars Join in-person and virtual events or stream on-demand; Support Experience Maturity Model Take a free maturity …See details»
SupportLogic - LinkedIn
SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content and ...See details»
Our Customers - SupportLogic
Customer Stories See why world-class brands and innovative support leaders love SupportLogic; Events & Webinars Join in-person and virtual events or stream on-demand; Support Experience Maturity Model Take a free maturity …See details»
SupportLogic - Overview, News & Similar companies - ZoomInfo
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SupportLogic - Funding, Financials, Valuation & Investors
SupportLogic is funded by 6 investors. WestBridge Capital and General Catalyst are the most recent investors. SupportLogic has acquired 2 organizations. Their most recent acquisition …See details»
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Role Recommendation Values. There are only three values available for each recommendation made for each permission in this guide. They are: Yes = meaning we recommend this …See details»