SUPPORTLOGIC
SupportLogic is the leader in support experience (SX) management and post-sales CX observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships and retain revenue. Using predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience. To learn more, visit supportlogic.com.
SUPPORTLOGIC
Industry:
Artificial Intelligence (AI) Information Technology Machine Learning SaaS Software
Founded:
2016-01-01
Address:
San Jose, California, United States
Country:
United States
Website Url:
http://www.supportlogic.com
Total Employee:
101+
Status:
Active
Contact:
4152792910
Email Addresses:
[email protected]
Total Funding:
62.02 M USD
Technology used in webpage:
Viewport Meta Domain Not Resolving Google Font API Amazon HSTS JsDelivr Yoast WordPress SEO Plugin Google Google Cloud GStatic Google Static Content
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Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2023-01-25 | Emtropy Labs | Emtropy Labs acquired by SupportLogic | N/A |
Investors List
WestBridge Capital
WestBridge Capital investment in Series B - SupportLogic
General Catalyst
General Catalyst investment in Series B - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series B - SupportLogic
Sierra Ventures
Sierra Ventures investment in Series B - SupportLogic
Sorenson Ventures
Sorenson Ventures investment in Series A - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series A - SupportLogic
Sierra Ventures
Sierra Ventures investment in Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Seed Round - SupportLogic
Bogomil Balkansky
Bogomil Balkansky investment in Pre Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Pre Seed Round - SupportLogic
Key Employee Changes
| Date | New article |
|---|---|
| 2022-07-27 | SupportLogic Names Judith Platz as Chief Customer Officer |
| 2021-11-15 | SupportLogic Expands Leadership Team with VP of Finance and VP of People |
Official Site Inspections
http://www.supportlogic.com Semrush global rank: 2.78 M Semrush visits lastest month: 6.18 K
- Host name: 186.146.190.35.bc.googleusercontent.com
- IP address: 35.190.146.186
- Location: United States
- Latitude: 38.6583
- Longitude: -77.2481
- Timezone: America/New_York
More informations about "SupportLogic"
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