SUPPORTLOGIC
SupportLogic delivers a continuous service experience (SX) management platform that enables companies to understand and act on the ‘voice of the customer’ in real-time to immediately improve service delivery and build healthy and profitable customer relationships. SupportLogic SX uses AI to extract and analyze customer sentiment signals from both structured and unstructured data across multiple service channels. It then provides recommendations and intelligent collaborative workflows so service and support teams can take actions to improve the customer experience. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks, and Rubrik evolve from reactive to proactive service delivery.
SUPPORTLOGIC
Industry:
Artificial Intelligence Information Technology Machine Learning SaaS Software
Founded:
2016-01-01
Address:
Santa Clara, California, United States
Country:
United States
Website Url:
http://www.supportlogic.io
Total Employee:
11+
Status:
Active
Contact:
408-471-4710
Email Addresses:
[email protected]
Total Funding:
62.02 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Content Delivery Network Domain Not Resolving Nginx Google Apps For Business JsDelivr
Similar Organizations
Algorithmia
Algorithmia is a machine learning model deployment and management solution that automates the MLOps for an organization.
Arize AI
Arize AI offers a platform that explains and troubleshoots production AI.
Neural Magic
Neural Magic is stealth stage machine learning company, based in Somerville MA.
Spiro.AI
Spiro is a proactive relationship management platform that creates contacts, organizes, and prioritizes opportunities.
StormForge
StormForge brings together data scientists and software engineers to enable businesses to drive breakthrough IT and operations efficiency.
Stradigi AI
Stradigi AI is an AI SaaS company that accelerates time-to-value for data-driven insights across all business functions.
Ushur
Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces.
XpertSea
XpertSea develops an AI-driven data management platform that delivers real-time insights making aquaculture more efficient and sustainable.
Zetane Systems
Zetane Systems is a SaaS company offering an AI development platform for enterprise and industrial applications of machine learning.
Zoovu
Zoovu is an AI content discovery platform that helps customers find what they want, with a human touch online.
Current Advisors List
Current Employees Featured
Founder
Investors List
WestBridge Capital
WestBridge Capital investment in Series B - SupportLogic
General Catalyst
General Catalyst investment in Series B - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series B - SupportLogic
Sierra Ventures
Sierra Ventures investment in Series B - SupportLogic
Sorenson Ventures
Sorenson Ventures investment in Series A - SupportLogic
Emergent Ventures
Emergent Ventures investment in Series A - SupportLogic
Sierra Ventures
Sierra Ventures investment in Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Seed Round - SupportLogic
Bogomil Balkansky
Bogomil Balkansky investment in Pre Seed Round - SupportLogic
Emergent Ventures
Emergent Ventures investment in Pre Seed Round - SupportLogic
Key Employee Changes
| Date | New article |
|---|---|
| 2022-07-27 | SupportLogic Names Judith Platz as Chief Customer Officer |
| 2021-11-15 | SupportLogic Expands Leadership Team with VP of Finance and VP of People |
Official Site Inspections
http://www.supportlogic.io Semrush global rank: 2.04 M Semrush visits lastest month: 10.28 K
- Host name: 186.146.190.35.bc.googleusercontent.com
- IP address: 35.190.146.186
- Location: United States
- Latitude: 38.6583
- Longitude: -77.2481
- Timezone: America/New_York
