TRUSOURCE LABS

Trusource Labs an Austin-based company dedicated to providing outstanding complex technical support services to innovative companies worldwide. With over 600 employees, their teams are experts in providing positive and beneficial customer experiences related to the Internet of Things and Apple® devices. They’re not your typical contact center. In addition to the traditional 24/7 help desk with the phone and chat support you expect, they also use innovative self-service approaches like instructional videos, social media and knowledge base articles so users can get common issues addressed without having to pick up the phone. They can also help you create a custom, out-of-the-box support experience while meeting your company’s privacy and security needs.