TUCKERFOX

Tuckerfox is Australia’s fastest-growing and only 100% independently owned and operated online ordering system for restaurants and their customers. We started back in 2013 with one simple objective: to offer a highly affordable and effective online ordering system for restaurants and their customers. In the past seven years, we have gone above and beyond just that. We now have thousands of restaurants and customers using our services all over Australia, through both tuckerfox.com.au and tas... siebites.com.au (in Tasmania). We have also successfully expanded internationally into New Zealand and Malaysia. At TuckerFox we are always trying to push the boundaries with new and innovative ideas. From offering the latest technology, delivering new products and services or getting a restaurant up and running online, we strive to make online ordering as effective and easy as it can be. Tuckerfox Group is headquartered in regional Victoria and we have support staff working throughout the country. How are we different? Much has been said about the questionable business practices of our competing online food service companies. They are accused of profiteering and charging unsustainable fees to restaurants and providing unsatisfactory online ordering experiences to customers. We do not only operate differently at Tuckerfox Group– our ethos is different. We do not charge restaurants the excessive charges and commissions of some competing providers. Instead, we charge reasonable rates and focus on web strategies that promote the brand of individual restaurants and the type of food they offer. We provide personalised, one-on-one services to the businesses and customers we work with. To us, the people we work with are just that: people. They are not merely a takeaway order number. This is why we believe we are so successful. Our people: Tuckerfox Group was founded in 2013 by best mates, Tristan Young and James Oldland. Tristan and James, who have known each other since high school, got together in the summer of 2013 and lamented the boredom of their corporate 9-5 careers. Tristan, having recently returned from a trip around South America, told James about the growing online ordering food market overseas, and how easy it was to go online to get fresh, delicious takeaway food delivered to your home. James, a self-described “serial entrepreneur” and food lover was immediately taken by the idea. Both guys immediately went about researching the technology, the trends and how their business could work. The pair soon brought in their university mate and “IT whiz”, Yavuz Gurney, to help them build a secure, simple and streamlined online ordering system that would best serve Australian restaurants. Seven years later, Tuckerfox is still owned and operated by its original owners – we have no external investment or large corporate involvement. Each of the founders works across every level of the business seven days a week. It’s one of the factors that keep us truly independent and able to continue offering our customers the best, high-quality service.