SHARPEN TECHNOLOGIES
Sharpen is committed to building software that improves the lives of contact center agents. Its cloud-native platform was built from the ground up free from the anchors of legacy code. With open REST APIs, companies can use the Sharpen platform as the foundation on which to configure solutions to solve their customer service problems. Sharpen has developed a holistic solution designed to eliminate common inefficiencies that ultimately impact the agent, their quality of life, and their ability to provide a perfect customer experience. By creating a platform that addresses the needs of both IT and the contact center, agents are more prepared and better trained to do their job. The result? Happier, more effective agents creating happy, loyal customers.
SHARPEN TECHNOLOGIES
Industry:
Cloud Data Services Enterprise Software SaaS VoIP
Founded:
2011-01-01
Address:
Indianapolis, Indiana, United States
Country:
United States
Website Url:
http://www.sharpencx.com
Total Employee:
101+
Status:
Active
Contact:
855-249-3357
Total Funding:
46.7 M USD
Technology used in webpage:
Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Domain Not Resolving Sitelinks Search Box Euro Organization Schema IPv6 Yoast WordPress SEO Plugin
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Current Advisors List
Board_member
2019-03-01
Board_member
2018-11-01
Board_member
2017-09-01
Board_member
2019-09-01
Board_member
Current Employees Featured
Pamela Hynes COO @ Sharpen Technologies
COO
Austin Evans Vice President of Sales @ Sharpen Technologies
Vice President of Sales
2011-04-01
Murph Krajewski Chief Marketing Officer @ Sharpen Technologies
Chief Marketing Officer
Ric Kosiba Chief Data Scientist @ Sharpen Technologies
Chief Data Scientist
Kevin Schatz CTO @ Sharpen Technologies
CTO
Noah Coffey Senior Software Engineer, Team Lead @ Sharpen Technologies
Senior Software Engineer, Team Lead
2019-07-01
Adam Settle CXO @ Sharpen Technologies
CXO
Traci Shaw CFO @ Sharpen Technologies
CFO
Founder
Investors List
Cultivation Capital
Cultivation Capital investment in Debt Financing - Sharpen Technologies
Bridge Bank
Bridge Bank investment in Debt Financing - Sharpen Technologies
Multiplier Capital
Multiplier Capital investment in Debt Financing - Sharpen Technologies
Allos Ventures
Allos Ventures investment in Venture Round - Sharpen Technologies
Cultivation Capital
Cultivation Capital investment in Venture Round - Sharpen Technologies
Lightchain
Lightchain investment in Venture Round - Sharpen Technologies
Jupiter Peak Capital
Jupiter Peak Capital investment in Venture Round - Sharpen Technologies
Elevate Ventures
Elevate Ventures investment in Venture Round - Sharpen Technologies
Indiana University Philanthropic Venture Fund
Indiana University Philanthropic Venture Fund investment in Venture Round - Sharpen Technologies
Allos Ventures
Allos Ventures investment in Venture Round - Sharpen Technologies
Newest Events participated
Official Site Inspections
http://www.sharpencx.com Semrush global rank: 1.62 M Semrush visits lastest month: 15.51 K
- Host name: 141.193.213.11
- IP address: 141.193.213.11
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago

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